Sr Process EngineerProzessingenieur Betriebsingenieur - Erfurt

At Amazon, we are working to be the most customer-centric company on earth. To achieve this, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world, distributing millions of products annually to loyal customers.

Amazon Operations

Operations is at the core of Amazon's business. Known for speed, accuracy, and exceptional service, our facilities deliver tens of thousands of products daily across the globe. In this role, you'll help us exceed productivity goals and deliver on our customer promises. Our scale is vast, and our presence continues to grow. Our goal is simple: to offer the world's greatest selection of products and services with the best customer experience.

The Role

The EU Customer Fulfillment (CF) Process Engineers team is a group of operational leaders focused on process standardization and continuous improvement within the EU Customer Fulfillment Network. This team captures best practices from top-performing sites, validates them as standards, accelerates technological implementation, and enhances process knowledge across the network. EU CF Process Experts (PE) ensure operations teams are equipped with the expertise needed to implement technology and process improvements effectively. The team also drives process control to minimize variation and improve input metrics across processes, collaborating with various teams such as Process System Engineering, ACES, PM Central Ops, and Operations Engineering.

Key Responsibilities

• Process Path Ownership and Excellence: Serve as the SME for process paths across the EU, defining and implementing standard operating procedures, reviewing and validating best practices, and overseeing their rollout.
• Project Management and Optimization: Lead internal PE initiatives, support project implementation, and provide troubleshooting support to site teams for operational efforts like LEEP and PCC.
• Cross-Functional Collaboration: Act as the main PE contact for other functions, support Kaikaku events, generate project intake for process paths, and partner with global teams to establish standardized processes worldwide.

About the Team

The EU Process Excellence Team comprises Process Engineers across Europe, dedicated to eliminating process variation and promoting best practices at the network level. We foster a culture of Day 1, continuous improvement, and problem-solving, viewing every defect as an opportunity to raise standards daily.

Minimum Qualifications

• Degree from an accredited institution
• Proficiency in English (C1 level)
• Experience in Industrial Engineering, Business Process Engineering, Quality Operations, or Logistics
• Strong expertise in Lean Six Sigma and Kaizen methodologies
• Proficiency in German
• Experience in multi-country or cross-regional continuous improvement environments
• Knowledge of change management and continuous improvement methodologies
• Excellent communication skills, attention to detail, and ability to interpret analytics and present to senior leadership
• Ability to thrive in a fast-paced environment
• Ability to motivate a team

Additional Information

Amazon is an equal opportunity employer. We value diversity and make hiring decisions based on experience and skills. We prioritize privacy and data security. If you need accommodations during the application process, please contact us. This role is full-time with one vacancy available. Experience level: Senior IC. Key skills include Lean Manufacturing, Six Sigma, Process Improvement, and more.