Customer Identity & Access Management Expert

Roche fosters diversity, equity, and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Customer Identity & Access Management Expert

We focus on long-term investment in research and development, striving to improve lives today and for generations to come.

Poland serves as a Technology Co-creation and Acceleration Hub, building capabilities to drive digital innovation. In Roche Informatics, we are a diverse team of open and friendly people, enthusiastic about technological novelties and efficient IT solutions.

This role is based in the Customer Identity & Access Management (CIAM) product line and requires a strong understanding of identity management, access control, and data privacy, along with hands-on experience with SAP CDC.

The Customer Identity & Access Management Expert will be located in Poland, supporting the development of skills necessary for digital innovation. This division's use of various technologies offers excellent learning opportunities.

The opportunity:

Your main focus will be designing, implementing, and managing CIAM solutions to ensure secure and seamless customer experiences.

• Architect and implement CIAM solutions using SAP CDC to manage customer identities and access, ensuring integration with various applications and services.
• Oversee daily operations of CIAM systems, maintaining high availability and performance, and troubleshooting related issues.

• Contribute to cross-functional project planning within an international, agile environment, managing budgets and creating resource plans.
• Develop and enforce security policies to protect customer data and ensure compliance with regulations like CCPA and GDPR.
• Work closely with IT, security, product development, and customer support teams, providing expertise on CIAM best practices and SAP CDC functionalities.
• Continuously improve CIAM processes to enhance customer experience, staying updated with latest trends and technologies.

Who you are:

• Bachelor’s degree in Computer Science, IT, or related field; a master’s is a plus.
• At least 5 years of experience in identity and access management.
• Minimum of 2 years hands-on experience with SAP CDC.
• Experience with identity protocols such as SAML, OAuth, OpenID Connect; knowledge of data privacy regulations is essential.
• SAP CDC certification is preferred.
• Additional certifications like CISSP, CISA, etc., are advantageous.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and collaboratively.

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https://careers.roche.com/global/en/we-are-roche

Data privacy notice in Polish and English included.

Who we are

At Roche, over 100,000 people across 100 countries are advancing healthcare through innovation, curiosity, and diversity. In Poland, more than 800 professionals work together on our mission. Join us in Clinical Research, Medical, Marketing, IT, or other departments.

Roche is an Equal Opportunity Employer.