Modern Work-Exchange Online(M / F / D)

We're Concentrix

A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, helping brands grow worldwide and into the future. Trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Challenge Conventions

Create experiences that go beyond WOW. If this resonates with you, we would love to discuss career opportunities with you.

Join our Concentrix Catalyst team, where you will work with the engine powering experience design and engineering at Concentrix. We are a leading global solutions company reimagining CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by top professionals providing market-leading technology and insights to modernize and simplify customer experience.

Our professional services team delivers strategic consulting, design, advisory services, market research, and contact center analytics to improve outcomes and value for our clients, aligning with our vision.

Concentrix offers eligible employees benefits such as private medical plans, competitive compensation, retirement savings plans, paid learning days, and flexible workplaces. Benefits vary by country/region.

We are a remote-first company seeking the best talent globally. Experience a game-changing career with us.

Our Mission Statement

Provide technical leadership for Premier customers worldwide to ensure their IT environments are optimized and healthy. Our approach is proactive and consultative, offering guidance on best practices, risk assessments, migrations, and support services—onsite, remote, or dedicated.

What We Do Best

Deliver services to increase systems availability, resolve critical issues, and enhance the health of our customers' environments. We collaborate with experienced technical staff to troubleshoot and maintain solutions following Microsoft best practices. When issues arise, we provide rapid onsite expertise to resolve critical situations.

We Need Individuals Who:

• Have deep technical expertise in at least one specialty
• Can examine workarounds and escalations
• Set an example of excellence as a Microsoft representative, enhancing our reputation through credibility, preparation, commitment, and first-class delivery
• Enjoy teamwork and contribute to peer groups and customer account teams
• Can communicate effectively at all levels, from CIO to technical staff
• Support existing Exchange on-prem infrastructure and potentially assist with migration to the next on-prem version
• Upskill the customer

Must Have Skills

• Experience with enterprise customers
• 5+ years of project experience
• Understanding of Exchange Server & hybrid architecture 2016/19
• Design and implement services for Exchange 2016/19
• Experience with Exchange migrations, upgrades, and optimizations
• Understanding of SMTP
• Understanding of Active Directory architecture