Data Center Technician Trainee, Data Center Operations

Data Center Technician Trainee, Data Center Operations

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support data centers, servers, storage, networking, power, and cooling equipment to ensure continuous access for our customers. We work on complex problems and seek talented individuals to join us.

You will join a diverse team of engineers, supply chain specialists, security experts, and operations managers. Collaborating across AWS, you'll help maintain safety, security, and capacity at optimal costs, fostering an inclusive culture that encourages innovation and ownership.

We are expanding our Infrastructure Operations team and are looking for Data Center Technicians to join our Work-Based Learning Program (WBLP) in the Frankfurt area. This 3-month training program involves hands-on work in our Data Centers.

Duties & Responsibilities

You will work alongside experienced Amazon Data Technicians, assisting with hardware and network troubleshooting, and providing infrastructure support by resolving tickets related to hardware (motherboards, RAM, CPU, GPU) and networking issues (link down, optics, switch replacements). You will be supervised at all times by an AWS Data Technician.

Key Job Responsibilities

• Hardware troubleshooting in servers under supervision
• Meeting SLA targets for trouble tickets
• Assisting in network troubleshooting
• Replacing media (SSD/HDD) as guided
• Performing hardware repairs (drives, motherboards, etc.)
• Interacting with third-party vendors and contractors on site

About the Team

Our team values knowledge sharing and mentorship, with experienced members providing guidance and code reviews. We focus on your career growth by offering projects that develop your engineering skills, preparing you for more complex tasks.

Diversity and Inclusion

We encourage candidates with diverse experiences to apply, even if they do not meet all listed qualifications. We believe varied backgrounds strengthen our team.

About AWS

AWS is the world’s leading cloud platform, trusted by startups and Fortune 500 companies alike, pioneering cloud computing and continuously innovating.

Our Culture

We promote learning, curiosity, and inclusion through employee-led groups and events such as CORE and AmazeCon, celebrating our differences.

Work/Life Balance

We value flexibility and support work-life harmony, believing that supported employees perform their best.

Career Development

We provide mentorship and resources to help you grow professionally and develop your skills.

Qualifications

BASIC QUALIFICATIONS

• High school diploma or equivalent
• 18 years or older
• Experience with Microsoft Office

PREFERRED QUALIFICATIONS

• Ability to work well in a team
• Excellent time management skills

We are an equal opportunity employer committed to diversity and privacy protection. For accommodations during the application process, visit our support page. We do not discriminate based on veteran status, disability, or other protected categories.