Senior Customer Success Manager Automotive (m/w/d)

Senior Customer Success Manager Automotive (m/w/d)

Join Telekom MMS as a Senior Customer Success Manager Automotive (m/w/d) and shape the digital future of mobility.

Location options include Berlin, Bonn, Jena, Leinfelden-Echterdingen (Stuttgart), Leipzig, or Munich. This is a full-time position with a weekly working time of 38 hours and a medium travel requirement. Fluency in German (native level) and very good English skills are required.

Responsibilities

• Act as an expert in Customer Success within the automotive environment, leading digital transformation initiatives for major OEMs.
• Build and develop strategic contacts with customers in the automotive sector, expanding existing client relationships.
• Identify upselling and cross-selling opportunities to grow customer accounts.
• Support customers in developing and implementing digital strategies using your expertise and consulting skills.
• Generate and qualify leads, manage the sales process in collaboration with Telekom's sales network, and close deals.
• Contribute your expertise in procurement processes and proposal development.

Qualifications

• Extensive experience in sales, pre-sales, customer success management, or consulting related to digital solutions.
• Deep industry knowledge of the automotive sector.
• Proven success in building sustainable customer relationships and strategic account development.
• Strong presentation and negotiation skills, with the ability to communicate complex topics clearly.
• Networking talent within the automotive industry.
• Analytical thinking, conceptual skills, and experience in preparing tenders and proposals.

Benefits

• Welcome Day for onboarding and networking.
• Mobile working options across Germany.
• Workation opportunities in the EU, up to 20 days per year.
• Over 100 training and development programs.
• Company pension scheme.
• Personal growth opportunities with tangible rewards.
• Company car for client visits.
• Commitment to sustainability and future-oriented work environment.

At Telekom MMS, we value diversity and do not discriminate based on gender, ethnicity, religion, age, sexual orientation, or disability. Join us and showcase who you are!

If you have questions or need more information, contact Sara Gnauck at +49 351 - 2820 - 7555.