Head of Operations, Western Europe - Investment (f/m)

Head of Operations, Western Europe - Investment (f/m)

Join to apply for the Head of Operations, Western Europe - Investment (f/m) role at WTW.

At WTW, we help clients around the world turn risk into a path for growth. With over 45,000 colleagues in more than 140 countries, WTW provides data-driven, insight-led solutions in the areas of people, risk, and capital. Our team is committed to delivering excellence in multinational credit and finance solutions.

The Head of Operations, Western Europe, oversees daily operations in Germany, Spain, Netherlands, and Ireland. Responsibilities include regulatory compliance, finance oversight, process optimization, and risk management.

The ideal candidate will implement an efficient operating model, support business goals, foster strong relationships, bridge the gap between operational lines, ensure risk mitigation reporting, and improve internal controls.

WTW’s Investments business, with around 1,000 colleagues, manages over $4 trillion in assets under advice and $170 billion in assets under management. It has evolved into a diversified investment solutions firm, offering a broad range of strategies across asset classes and geographies.

Key Responsibilities

1. Operational Leadership: Lead the operational strategy, ensuring efficient and effective day-to-day operations that comply with all regulatory requirements under BaFin and MiFID II.
2. Regulatory Compliance: Collaborate with local and global compliance teams to ensure all colleagues adhere to local and international financial regulations and standards.
3. Financial Management: Work with Finance teams to provide clear financial information to the Board, optimize cost-efficiency, and drive financial performance.
4. Governance and Oversight: Support governance and oversight of regulated activities across Western Europe by coordinating with Compliance and Risk functions to ensure alignment with BaFin and MiFID II regulations.
5. Risk and Process Management: Develop and implement risk management processes with our risk and internal control functions to identify, assess, and mitigate business risks.
6. Stakeholder Engagement: Collaborate with key stakeholders across Western Europe to align with business goals and strategic objectives, and build strong partnerships with other business units.
7. Reporting and Analysis: Provide regular operational reports and insights to the executive team to support decision-making.
8. Collaboration with Teams: Build strong partnerships with other business units, promote an inclusive culture, and support a diverse workforce.
9. Representation: Represent Business Operations internally and externally, inspire the team to outperform, empower leaders, attract high-performing talent, and foster a client-first, collaborative culture.
10. Change Management: Manage and drive change effectively, communicating transparently.

Seniority Level

• Director

Employment Type

• Full-time

Job Function

• Management