Platform Engineer Voice Services (f/m/d)

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Location:

hannover, Germany

Job Category:

Other

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Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

E.ON Digital Technology GmbH | Permanent | Full time

You have a passion for technology and want to make the world a greener place?
Then become a playmaker and join our team as Platform Engineer Voice Services (f/m/d) at E.ON Digital Technology.
We play a key role in shaping the energy transition by leading E.ON's digital transformation across Europe. We explore new paths by developing ideas, breaking new ground, making visions reality, and bringing new technologies to life. We deliver sustainable technology solutions because...
... it's on us to make new energy work!

The Team - your impact

Our team ensures that facilities become E.ON offices with network infrastructure, meeting room technology, and printers.

We also provide E.ON's central telephony infrastructure. In your role, you support E.ON business colleagues in understanding E.ON's telephony and call center solutions.

Record their requirements and further develop the infrastructure. You are in close contact with our colleagues and help them to use our solutions in the best possible way.

Your Role - meaningful & rewarding

• Assist the Product Owner in the strategic management and development of Unified Communication and Collaboration Services.
• Collaborate on the design and development of business concepts for the new Cisco Webex Contact Center platform.
• Evolve and optimize the Cisco Webex Calling platform.
• Implement modern cloud platform solutions such as Microsoft Azure Cloud to meet business needs.
• Provision and management of Voice Gateway/SBC solutions (Cisco UBE, AudioCodes, Ribbon).
• Expert support (2nd & 3rd level) for the Cisco Call Center IT platform to ensure system stability and performance.
• Management and monitoring of external suppliers and service providers for unified communication solutions.

Your Profile - authentic & open-minded

• University degree in computer science, business informatics, or comparable
• Several years of professional and practical experience in audio & video conferencing, fixed network systems, with good analytical skills and solution-oriented thinking
• Demonstrated long-term professional experience with Cisco UC and call center software products, with at least Cisco CCNP certification; CCIE-level certification and Webex vendor certifications are advantageous
• Proven expertise in Azure Cloud architecture, focusing on designing and implementing IT network infrastructure for voice components such as SBC, servers, and databases
• A minimum certification of Azure Administrator Associate is required; Azure Solutions Architect Expert certification is highly desirable
• Very good English and German skills in writing and speaking
• You are willing to travel and work in an international environment

Our Benefits - smart & useful

• Enjoy flexibility: You can combine coming to the office and working from home flexibly. It's even possible to go on workation for up to 20 days per year within Europe.
• Advance your development: We grow and want you to grow with us. Learning on the job, exchanging ideas, or taking part in individual training—our culture supports your growth.
• Get connected: Engage in our Digital Empowerment Communities for collaboration, learning, and networking.
• Recharge your batteries: 30 days paid vacation per year plus Christmas and New Year's Eve off. You can exchange parts of your salary for more vacation or take a sabbatical.
• Elevate your mobility: Car and bike leasing offers, subsidized Deutschland-Ticket—your way is our way.
• Think ahead: Company pension scheme and insurance packages for your future.
• This is by far not all... We look forward to discussing further benefits during the hiring process.

Do you have questions?
For more information, contact the Talent Acquisition Team at [emailprotected].

Please note: For data protection reasons, we only accept applications through our portal. We cannot consider applications sent by email or post.

What you need to know:
Job Req ID: 235135
Contract type: Permanent
Working time: Full time
Company: E.ON Digital Technology GmbH
Locations: Essen, Hannover, Würzburg, München, Berlin, Hamburg
Function area: IT Infrastructure & Services