Senior Manager Retail Beauty Services (f/m/d)

DOUGLAS is the leading omnichannel provider of premium beauty in Europe. The company inspires its customers to live their own kind of beauty by offering a unique assortment online and in around 1,850 stores. DOUGLAS is the partner of choice for brands and offers a selected range of exclusive brands as well as its own corporate brands. The range includes fragrances, make-up, skin care, hair care, accessories and beauty services. The corporate strategy “Let it Bloom - DOUGLAS 2026” focuses on strengthening the successful omnichannel positioning and the consistent further development of the customer experience. The successful business model is based on DOUGLAS' omnichannel offering, leading brands and data expertise. In the 2022/23 financial year, DOUGLAS generated sales of 4.1 billion euros and employed around 18,000 people across Europe.

FOR OUR HEADQUARTER IN DUSSELDORF WE ARE LOOKING FOR YOU AS

At Douglas, our customers and their unique beauty experiences are at the heart of everything we do. As our new Senior Manager Retail Beauty Services (f/m/d), you will help shape the beauty experience of tomorrow, setting standards that define our brand and delight our customers.

• Strategic Leadership: Develop and implement the overarching Douglas Beauty Services strategy, ensuring seamless integration into the overall Douglas corporate strategy—from initial definition to successful execution.
• Cross-Country Alignment: Coordinate with international branches to assess existing concepts, refine strategies, and establish a unified approach.
• Standardization and Consistency: Drive the harmonization and standardization of beauty service strategies across all markets to ensure a consistent customer experience.
• Executive Communication: Regularly report progress, present key milestones, and obtain approvals from senior management to secure alignment and drive momentum.
• Beauty Service Representation: Serve as the primary spokesperson and ambassador for Douglas Beauty Services.

• At least 5 years of experience in the retail or beauty services sector.
• Strong attention to detail and structured approach to managing complex projects.
• Fluent English skills and a readiness to collaborate internationally.
• Willingness to travel and support our teams on-site to achieve optimal results.

Ready to shape the future of retail beauty services at Douglas?

Your personal development: We want you to grow with us. Become part of our mentoring program, use our e-learning platforms and benefit from many other individual development opportunities.

Open feedback culture: Half-yearly meetings & performance reviews (#DOUGLASDialogue).

30 days of vacation per year.

Would you like a hybrid working model? We offer a balance between mobile working and office days in a collaborative environment. (approx. 8 days/month).

Cherry on top: You get our employee discount both online and in-store. On top of that, you get further discount opportunities thanks to our corporate benefits.

Do you like fitness? Then our running group and gympass are just right for you.

In-house canteen & bistro, as well as free drinks.

A positive and motivating environment & celebrating successes at regular company events such as DOClub, summer party, Women's Day, etc.

Then become part of our international company and apply, stating your salary expectations and possible starting date.

As an international employer, we stand for equal opportunities and diversity. We therefore welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if we should allow more time for the application process.

We look forward to hearing from you!