Operational Services (OS) is one of the leading ICT service providers in the German market and is considered the backbone of digitalization for small and medium-sized enterprises. It is the autonomous, agile unit of the Telekom Group, dedicated to sustainably accelerating digital transformation in the German Mittelstand. With over 1,000 highly qualified employees, it develops and operates state-of-the-art information systems, manages private and public cloud platforms, and ensures long-term 24/7 system support and availability of critical operational processes.