Teleperformance Spain, with more than 4,700 employees across 10 sites (certified with Great Place to Work and Top Employer), is seeking highly-skilled professionals.
Purpose of the role :
As a Business Developer Representative, you will identify sales opportunities, profile prospective customers, discover their needs, and drive new business through outbound campaigns.
You will facilitate better collaboration for businesses, promoting agility and innovation. As part of the Business Development team, you will be the first contact for many businesses, engaging proactively to generate enthusiasm, identify and qualify their needs, and propose suitable solutions along the sales pathway.
You will aim to meet individual targets while contributing to team goals to expand our customer base across EMEA. The role is phone-based, primarily involving outbound calls to interact with customers.
Responsibilities
- Achieve quarterly SQO (Sales Qualified Opportunity) quotas and meet daily/weekly activity targets.
- Manage a portfolio of accounts to identify high-potential prospects.
- Educate customers about our offerings.
- Make outbound calls and emails, including cold calls, to decision-makers, building rapport and assessing needs.
- Understand pain points, gather technical requirements, and align business needs with Cloud solutions, emphasizing solution-selling.
- Maintain accurate customer data in Salesforce.com, managing leads, contacts, accounts, and opportunities.
- Work towards team and individual KPIs such as productivity, conversion rates, and pipeline growth.
- Document customer interactions thoroughly in Salesforce to ensure clarity for all stakeholders.
Requirements
- BA / BS degree or equivalent experience.
- Native German speaker.
- Fluent English speaking and writing skills.
- Experience in outbound B2B sales or business development, preferably in IT.
- Knowledge of cloud computing, especially Google Cloud Platform.
- Strong business acumen to connect needs with solutions.
- Excellent interpersonal skills, integrity, and professionalism.
- Comfort with quota-driven, phone-based work.
- Proficiency in IT tools and computer skills.
- At least 1 year of IT outbound sales prospecting experience with proven sales ability.
- Experience with cold calling and managing large accounts.
- Familiarity with CRM platforms like Salesforce.
- Ability to identify decision-makers and stakeholders.
- Self-motivated, goal-oriented, proactive, confident, and tenacious.
- Understanding of local market dynamics.
- Full-time availability (39 hours/week, Monday to Friday).
- Hybrid work model in Barcelona.