IT Client Support Manager (m / f / d) & IT Administrator (m / f / d)new

• Creation and implementation of authorization and security concepts, monitoring and troubleshooting concepts
• Server-related maintenance and support
• Managing and maintaining Active directory and group policies
• Maintain company’s datacenter servers including backups, updates, hardware maintenance and troubleshooting
• Administrate Office 365 infrastructure, including Teams, Exchange, and SharePoint
• Maintain the local network including firewalls
• Solving second line issues on systems
• Administration of licenses, support contracts and all technical equipment (e.g. telephone, printer, etc.)
• Manage, update andmaintain the technical operation of the intranet

Qualifications

• You have successfully completed training as an IT specialist (m / f / d) system integration, network administrator or comparable knowledge / professional experience in the IT environment
• You have very good knowledge of PC hardware, network technologies, telecommunications, software deployment and current Windows operating systems
• Ideally, you have in-depth experience with Microsoft Office products, Microsoft Office 365, mobile device management
• You have a basic understanding of IT support processes based on ITIL
• Customer, service and solution orientation are your top priorities
• You are characterized by an independent, structured and reliable way of working
• You enjoy working in a team-oriented environmentandbring motivation for change and personal development
• Excellent written and oral communication skills in English; German would be an advantage