Teleperformance Spain, with more than 4,700 employees across 10 sites (certified with Great Place to Work and Top Employer), is seeking highly skilled professionals.
Purpose of the role:
As a Business Developer Representative, you will identify sales opportunities, profile prospective customers, discover their needs, and drive new business through outbound campaigns.
You will help businesses collaborate more effectively, innovate, and grow. As part of the Business Development team, you will be the first contact for many businesses, engaging proactively to build enthusiasm, assess their needs, and propose suitable solutions, guiding them along the sales process.
You will work towards individual targets and contribute to a team effort to expand our customer base across EMEA. The role involves primarily outbound calls in a phone-based environment.
Responsibilities:
- Achieve quarterly SQO (Sales Qualified Opportunity) quotas and meet activity targets daily and weekly.
- Manage a portfolio to identify high-potential prospects.
- Educate customers about our offerings.
- Conduct outbound calls and emails, including cold calling, engaging decision-makers, building rapport, and assessing needs.
- Understand customer pain points, gather technical requirements, relate business needs to cloud solutions (solution-selling), and create value for next sales steps.
- Maintain customer data in Salesforce.com, managing leads, contacts, accounts, opportunities, and activities.
- Work towards team and individual KPIs such as productivity, conversion rates, and pipeline growth.
- Document customer interactions thoroughly to ensure clarity for all stakeholders.
Requirements:
- BA/BS degree or equivalent practical experience.
- Native German speaker.
- Fluent in English, both spoken and written.
- Experience in outbound B2B sales or business development, preferably in IT.
- Understanding of cloud computing, especially Google Cloud Platform.
- Ability to connect business needs with solutions, demonstrating strong business acumen.
- Excellent interpersonal skills, integrity, and professionalism.
- Comfortable working against quotas in a phone-based environment.
- Proficient IT skills for efficient computer use.
- At least 1 year of outbound IT sales prospecting experience, with strong sales skills and persuasiveness.
- Experience with cold calling and managing large accounts.
- Experience with Salesforce or similar CRM platforms.
- Ability to identify key decision-makers and stakeholders.
- Goal-oriented, proactive, confident, competitive, and tenacious.
- Knowledge of the local market and business environment.
- Full-time position (39 hours/week, Monday to Friday).
- Hybrid work model based in Barcelona.
- Salary: €25,440 gross/year + up to €6,360 bonus.
- Referral program benefits.
- Permanent contract.
- Relocation package including airport transfer, accommodation, and health insurance support.
- Opportunities for personal and professional development, with a clear career path and engaging contests.