Account Director (MedComm)

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Job Title: Account Director

As an Account Director, you will provide strategic guidance in developing and leading tactical integrated marketing plans and other complex projects for clients. In this role, you will be an extension of the client team and as the day-to-day relationship lead, addressing concerns while identifying incremental opportunities. You will also be accountable for counseling clients on effective strategy based on research and best practices to meet their objectives.

In this position, you will bring a strong understanding of medical communications, including experience working with scientific content and managing initiatives targeted at healthcare professionals.

As an AD, you will own the book of business and business growth efforts. Internally, you will organize, grow, and develop the team, while externally ensuring the health of the client relationship within and beyond the assigned brand team.

KEY RESPONSIBILITIES:

• Participate in vision setting for the client business, ensuring the broader team executes it through to delivery of work.
• Establish cross-collaboration with internal teams and agency partners to ensure medical accuracy and regulatory alignment.
• Externally, ensure health in the client relationship within and beyond the assigned brand team.
• Provide clients with research, analytical metrics, and strategic insights to develop and present effective solutions.
• Oversee the delivery and financial impact on budget, and brand target goals and objectives with the client.
• Lead MedComms projects such as advisory boards, medical symposia, internal training tools, and development of slide decks or publications.
• Provide strategic leadership in developing and leading strategic and tactical interactive marketing plans and other complex projects for clients.
• Counsel clients on effective marketing strategy based on research and best practices to meet their needs and objectives.
• Maintain relationships with senior-level clients, addressing concerns, developing additional opportunities, and providing strategic advice.
• Oversee and lead the development of the entire campaign and project plans.
• Research, develop, and collaborate with other Account Directors, agency departments, and partners to continuously develop the integrated solutions offering from EVERSANA INTOUCH.

Qualifications

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong understanding of strategic planning, brand planning, pharmaceutical product lifecycle management, digital development, and processes.
• Native/fluent English; additional languages are a plus.
• Accuracy in reviewing junior team-developed scopes for GAD/VP approval.
• Accountability for financial tracking and management of client budgets, including monthly reconciliation and forecasting.
• Ability to collaborate and manage effectively at all levels internally and externally.
• Leadership and mentoring skills, including team development.
• Ability to create strategic decks and lead presentations.
• Big-picture thinking with an understanding of client business and long-term goals.
• Problem-solving skills and ability to de-escalate situations.
• Familiarity with scientific data interpretation and translating complex clinical information.
• Experience managing timelines and processes for publications, medical education deliverables, and medical events.

Preferred Qualifications:

• Bachelor’s and/or master’s degree in communication/marketing, economics, biology/pharmacy, or another scientific field.
• 8-12 years of related industry experience, including client-side, agency, or pharmaceutical experience.
• Expertise in digital, media, and technology marketing and advertising.
• Experience with global or regional MedComms accounts across multiple therapy areas.
• Proven ability to manage creative concepts from inception to delivery.
• Leadership and mentoring skills, with experience guiding large teams and multiple clients.

Additional Information

Our Cultural Beliefs:

• Patient Minded: Acting with the patient’s best interest in mind.
• Client Delight: Owning every client experience and its impact on results.
• Take Action: Being empowered and accountable.
• Embrace Diversity: Creating an environment of awareness and respect.
• Grow Talent: Developing oneself and others.
• Win Together: Collaborating to achieve results.
• Communication Matters: Promoting transparent and timely dialogue.
• Always Innovate: Being bold and creative.

We are aware of recent recruitment fraud involving EVERSANA. We will never ask for personal information or payment during our hiring process. EVERSANA is an Equal Opportunity Employer committed to diversity and inclusion across all aspects of employment.