Technical Sales Support Specialist (m/f/d)

Technical Sales Support Specialist (m/f/d)

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Customer Support Manager

Your role and responsibilities

You are the contact person for the global markets in electrification/smart building in Germany and you offer technical solutions and advice on ABB products, systems and applications.

1. Conducting solution-oriented discussions with customers and answering complex technical inquiries by telephone and e-mail.
2. Supporting the sales team by providing advice on technical solutions, products, systems and applications.
3. Performing diagnostics and analysis to make recommendations for improvement based on customer needs.
4. Contributing technical details and perspectives at various stages and conducting technical presentations, drawings and demonstrations on complex product issues.
5. Participating in workshops to ensure the quality of products, software and processes.
6. Organizing technical training for commercial colleagues.

Qualifications for the role

• Completed technical/industrial vocational training and subsequent specialist training as a master craftsman or electrical engineering technician.
• More than 2 years of experience in applied electrical engineering, as a technical consultant, installer or planner with building automation systems such as KNX, door intercom systems, heating and lighting control systems.
• Knowledge of installation technology and programming and in the environment of electrical wholesalers, installers and electrical planners.
• Knowledge of ETS software, MS Office and Teamviewer.
• You communicate fluently in written and spoken German; English skills round off your profile.

Benefits

• Retirement plan.
• Paid Parental leave (gender neutral).
• Employee Share Acquisition Plan.
• Internal networking opportunities.

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. ABB is able to offer you an interesting role within a highly motivated team, together with open communication structures. On the basis of a personal, practice-oriented induction programme, you will be given the opportunity to acquire the confidence needed to work independently and self-reliantly within your assigned area. Even after the joining phase, ABB offers a wide range of individual career development opportunities and supports you in realizing your career goals with targeted training measures. At ABB you will find an attractive working environment in all phases of life - including mobility services such as bicycle leasing, policies for sabbaticals and home office, the ABB children's vacation camp and taking care of family members. Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.