Junior SAP BRIM Consultant B2C Post Order Tech (all genders)

Zalando’s Enterprise Applications team is looking for a Junior SAP BRIM Consultant to help us execute on our B2C strategy by further developing and scaling our core business processes, leveraging the SAP BRIM module.

You will be joining a diverse and international team of 15 SAP Consultants managing a wide variety of Order-to-Cash and compliance driven processes in two SAP S/4 HANA systems. Our work environment is fast-paced and using the latest SAP technologies, we create as much value as possible for our internal and external customers. We highly value teamwork and emphasize knowledge distribution with peers. In our team, we encourage you to think out of the box and challenge the status quo as we seek continued innovation and process improvement, even beyond SAP standard practices or capabilities.

As a Junior SAP BRIM Consultant for the B2C Post Order Technology team, you will be a vital part of our team, providing first-level support and contributing to the smooth operation of Order-to-Cash processes in our SAP BRIM module and beyond. You will be the first point of contact for our stakeholders, managing collaboration spaces, conducting regular check-ins, and facilitating knowledge sharing. You will also play a key role in incident handling, process documentation, and ensuring our knowledge base remains up-to-date. This role offers an excellent opportunity to learn and grow within a dynamic environment, working closely with experienced consultants and engineers.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

1. Be the friendly and helpful first point of contact for our Finance Operations and Customer Experience colleagues, system users, managing collaboration spaces and conducting regular check-ins.
2. Provide first-level support, handling incidents and/or tasks and escalating issues as needed.
3. Analyze system behavior and process issues, collaborating with consultants, engineers, and stakeholders to find solutions.
4. Collaborate with business teams to identify and implement process improvements.
5. Take ownership of maintenance and monitoring tasks, including performing tests and enabling business teams in testing.
6. Create and maintain comprehensive process documentation in Confluence.
7. Keep SAP-related information in the business teams' knowledge documentation up-to-date.
8. Conduct newbie trainings and side-by-side knowledge sharing sessions.

You possess a good understanding of SAP ERP, in particular the FI-CA module.

You are tech-savvy and comfortable with new technologies.

You embody the Zalando way: curious, adaptable, and eager to learn.

You are interested in the big picture and understand the impact on all stakeholders.

You can clearly formulate problems, take ownership of tasks, and achieve results on time.

You are a team player with excellent communication skills and treat colleagues and stakeholders with respect.

You are open to feedback and committed to continuous improvement.

You are eager to learn about Payment Products, FI-CA, and Zalando Payments business KPIs.

You have strong English language skills to navigate the international work environment.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
• 2 paid volunteering days a year
• Hybrid working model with 60% remote per week
• Work from abroad for up to 30 working days a year
• 27 days of vacation a year to start
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Gympass)
• Mental health support and coaching available
• Drive your development through our training platform and biannual peer-to-peer review