Field Services Engineer

Start your career with purpose and passion at Tosca!

Are you looking for more than just a job? Do you want to take on a role where you can combine technology, sustainability, and real impact? At Tosca, we’re revolutionizing the supply chain with reusable packaging solutions that protect food while preserving the environment. Our goal : a world without single-use packaging. And to make this happen, we need you! Join our team and help us drive this transformation forward – with your technical know-how, commitment, and passion for innovative solutions.

We are looking for a Service Technician (m / f / d) to strengthen our team.

Location : Germany (with service assignments across Europe)

Ideally, you are based in the Cologne / North Rhine-Westphalia area or in the Kassel / Hesse region to ensure easy access to our service centers.

Your Responsibilities

Proactive Maintenance

• Develop and implement preventive maintenance plans in collaboration with the Engineering Manager.
• Plan maintenance and repair tasks in coordination with local Operations teams.
• Conduct preventive and corrective maintenance of our systems – primarily in Germany and Austria.
• Document all completed tasks, maintenance activities, and spare parts used.
• Own the risk assessments and manage inventory for critical spare parts and tools.

Project Management Support

• Collaborate with Operations teams and the Engineering Manager on improvement ideas and process automation.
• Support the implementation of new machines and commissioning of new service centers.

Health & Safety Compliance

• Ensure compliance with all health and safety regulations in line with company policies and local laws.
• Promote high standards of safe working practices and pass them on to colleagues.
• Train team members on machine safety and day-to-day operational standards.
• Monitor hygiene, safety, PPE, and certification requirements at all our sites.

Training & Development of Operations Team

• Identify training and development needs within the team.
• Help evolve and enforce standard operating procedures (SOPs).
• Contribute to early problem identification and improve overall efficiency.
• Attend trainings on new equipment and share knowledge across the team.
• Ensure cleaning and maintenance of equipment is carried out professionally.
• Support onboarding of new team members.

Your Profile

Education & Experience

• Preferably degree in electromechanics or a completed technical apprenticeship in mechanics, electrical engineering, or mechatronics.
• At least 5 years of relevant experience in a comparable technical role.
• Strong knowledge of electrical and mechanical systems (e.g., pump and steam systems) and general construction methods.

Your Skills

• You enjoy improving processes and take a solution-oriented approach.
• You thrive in cross-functional teams and dynamic environments.
• You communicate clearly and solve problems in a structured and decisive way.
• You are fluent in German and English, both spoken and written.
• You are willing to travel across Europe (up to 100% travel).

Our Offer

• Permanent contract with a competitive compensation package including annual bonus, internet allowance, and employee benefit card.
• Company pension plan – we plan your future with you.
• Ongoing training and coaching tailored to your development.
• Work in a dynamic, international company focused on sustainability and innovation.
• A motivated team that values collaboration and celebrates success together.
• Opportunity to actively contribute to our growth and bring your ideas to life.

Interested? We’d love to hear from you!

Just send us your CV – we’re excited to get to know you.

Field Service Engineer • Cologne, North Rhine-Westphalia, Germany