Field Application Engineer, DACH

Direct message the job poster from Pylontech

Trusted HR Business Partner & Office Manager @ Pylontech | Europe Team Support

Company Overview

Pylontech is a leading global provider of Battery Energy Storage Systems (BESS), renowned for its innovative solutions in the energy storage sector. Established in 2009 and headquartered in Shanghai, China, Pylontech has become a prominent player in the industry, delivering over 4.5 GWh of energy storage capacity across more than 80 countries . The company's product portfolio includes advanced lithium iron phosphate (LiFePO₄) battery systems, such as the FORCE-H and FORCE-L series, known for their high cycle stability, modular design, and compatibility with various hybrid inverters.

Learn more at www.pylontech.de.

Role Summary

As a Field Service Engineer at Pylontech, you will be instrumental in ensuring the successful deployment, operation, and maintenance of our cutting-edge BESS and inverter technologies. Your expertise will directly contribute to the seamless integration of our solutions, enhancing customer satisfaction and supporting the global transition to sustainable energy.

Key Responsibilities

• On-Site Technical Support: Lead the installation, commissioning, and maintenance of Pylontech's BESS and inverter systems, ensuring optimal performance and reliability.
• Troubleshooting & Diagnostics: Identify and resolve technical issues promptly, leveraging your in-depth knowledge of energy storage technologies.
• Customer Engagement: Serve as the primary on-site liaison, providing training and support to customers, and ensuring their needs are met effectively.
• Service Solutions: Conduct site acceptance tests, perform repairs and upgrades, and maintain comprehensive service documentation.
• Continuous Improvement: Collect and report customer feedback to inform product enhancements and service strategies.

Qualifications & Skills

• Educational Background: Degree or certification in Electrical or Mechanical Engineering, or a related field.
• Industry Experience: Proven experience in the PV inverter and energy storage system industry, with a strong understanding of BESS technologies.
• Technical Expertise: Hands-on experience with inverter systems and BESS, including troubleshooting and system integration.
• Customer Focus: Excellent communication and interpersonal skills, with a customer-centric approach.
• Language Proficiency: Fluency in English and German; proficiency in additional European languages is advantageous.
• Travel & Licensing: Willingness to travel frequently; possession of a valid driving license.

Why Join Pylontech?

• Innovative Technology: Work with state-of-the-art energy storage solutions, including the FORCE-H and FORCE-L series, known for their high cycle stability and modular design.
• Global Impact: Contribute to a company with a significant global presence and a commitment to sustainable energy solutions.
• Professional Growth: Opportunities for continuous learning and development in a dynamic and evolving industry.
• Collaborative Environment: Be part of a team that values innovation, quality, and customer satisfaction.

If you're passionate about renewable energy and have the technical expertise to support cutting-edge energy storage solutions, Pylontech offers an exciting opportunity to advance your career while making a meaningful impact on the future of energy.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Renewable Energy Equipment Manufacturing

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