Ocean Freight Product Manager

About PSA BDP:

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Scope

As a Product Manager – Ocean Freight, you will drive the vision, strategy, and roadmap for the global ocean freight team using the Agile methodology. You will be required to have agile proficiency and skills as a scrum master to help define product strategies and implement global directives and projects. You will organize efficient, Agile product meetings and potentially participate in industry events, fostering a collaborative, results-driven environment.

Responsibilities

Product Management:

• Lead the shaping and translation of long-term product strategies into executable projects and/or products.
• Drive strategic and operational projects supporting the global ocean freight teams at local and regional levels.
• Plan and organize assigned product development projects, including business processes, workflows, and user analyses.
• Define and evaluate wireframes, validate proof of concept, and collaborate with the development team on project requests.
• Establish SOPs, policies & standards in cooperation with stakeholders and create global standards.
• Develop KPIs and performance reporting methodologies in Qlik Sense to improve data quality and transparency.
• Manage user feedback from internal and external sources, leading user research and analysis to inform product improvements.
• Initiate beta, pilot programs, and A/B testing initiatives.
• Coordinate with roll-out teams to ensure successful product deployment and support post-rollout to maintain business continuity.

Communication & Stakeholder Management:

• Manage communication flows and feedback channels internally and externally.
• Align all relevant teams on the global product strategy.
• Create, prioritize, and communicate product roadmaps and projects to stakeholders.
• Ensure timely delivery of tasks during implementation by clarifying business requests to relevant teams.

Team Management:

• Ensure the team collaborates effectively and maintains a positive work dynamic.
• Support team members as needed.
• Proactively eliminate barriers to task completion.
• Coordinate with colleagues across diverse regions.

Product & Project Improvement:

• Continuously manage user feedback to guide product improvements.
• Implement post-rollout support structures for business continuity.
• Lead user research and translate findings into actionable improvements.
• Initiate beta, pilot, and A/B testing programs.

Qualifications / Experience:

• Bachelor’s Degree or higher in Business Management, Logistics, Supply Chain Management, Industrial Engineering, or a related field.
• 2-3 years of professional experience outside of academia and internships, preferably in ocean freight within logistics, freight forwarding, or supply chain industries.
• Certificates such as PMP (Project Management Professional) or CSM (Certified Scrum Master) are required.
• Experience working with Jira and Confluence is a plus.
• Strong analytical skills.