E-Mobility Support (Oberhausen, DE)

You will work in our e-mobility department and be responsible for the following tasks:

• Remote support for AC and DC charging stations, as well as our payment systems
• Telephone support and remote maintenance
• Processing of tickets in the ticket systems and testing of charging systems in our backend
• Direct contact for our customers in technical advice
• Installation and training of our software products via remote maintenance
• Technical support for colleagues in sales and service and our partners
• Scheduling of our service technicians and support of the technicians by telephone and remote maintenance

What you bring with you:

• Completed training in electronic or IT field
• Solution-oriented work attitude
• Basic knowledge of network technology and interest in learning new things
• Strong communication skills in customer conversations
• Confident handling of networks and Windows operating systems as well as very good technical understanding
• Enjoyment of contact with people and interest in constantly expanding professional knowledge
• Very good written and spoken German skills
• High comprehension, resilience, reliability, accuracy and ability to work in a team

What we do for you to help you succeed:

• Future-proof employment relationship
• Flexible working time models
• Company vehicle with the option of private use
• Diverse benefits, social services and individual training concepts