Permanent Contract - Full Time Sales Advisor/Verkäufer.in - Hamburg

Reporting to the Store Manager, the Sales Advisor will sales and build customer loyalty.

A Sales Advisor's responsibilities include:

1. CUSTOMER RELATIONS
2. Invite customers to explore the world of AMI and offer a unique shopping experience.
3. Welcome customers according to AMI values: being friendly, smiling, and always in a good mood.
4. Understand customer needs and propose relevant product selections while encouraging cross-selling.
5. Assist customers during fittings and accommodate any alterations when needed.
6. Embrace a customer loyalty culture, building strong and long-term relationships with clients.
7. Introduce new customers to the brand.

STOCK

• Follow-up and manage stock (reception of goods, system integration, inventory rotation, restocking requests, transfers, etc.).

VISUAL MERCHANDISING

• Ensure the store is well maintained: presentation of products, cleanliness, premises maintenance, etc.
• Participate actively in Visual Merchandising, follow VM guidelines, and propose options during rotations.

Qualifications and skills include:

• Experience in luxury sales and/or designer clothing, familiar with sales techniques.
• Curious and dedicated to new projects.
• Smiling, dynamic, involved, with excellent interpersonal skills.
• Master customer service skills and foster a customer-service spirit.
• Strong interest and understanding of fashion, with familiarity with the luxury market and trends.
• Proficiency in English and German; additional languages are a plus.
• Availability: ASAP