Communications & Social Media Manager

Exolaunch, headquartered in Berlin, Germany with offices in the U.S., France, and Japan, is a global leader in launch mission integration and deployment technologies for small satellites. With a decade of flight heritage and over 530 satellites launched across 35+ missions to date, Exolaunch leverages industry insight to tailor turnkey solutions that meet customer needs and respond to market trends.

Brand presence and consistent messaging are essential enablers of our success. As the Communications and Social Media Manager at Exolaunch, you will be the creator and moderator of our public image on social media, including LinkedIn and X, and the public-facing liaison with customers and media for press releases and external communications.

We’re looking for a creative writer, passionate about short-form copywriting with an excellent grasp of the English language and syntax, who can develop and deliver engaging content for unique audiences. The ideal candidate will be a curious, engaged observer who can gather information from different teams within the company and transform narratives into interesting stories that can be shared externally online. Successful candidates will be enthusiastic learners who are eager to know anything and everything about space, as well as an expert on social platforms, trends, and forms of content. You must also be an analyst who can track and report on our social metrics, distilling numbers into summaries for our leadership team on what worked and what didn’t, quantifying Return on Investment and Return on Effort

Tasks

Social Media

You will be responsible for engagement on social media platforms, for growing our
presence and ensuring a positive impression through social media. You will engage with all departments internally to create excitement around the innovation and execution of our missions, and you will engage externally with customers and launch partners to amplify their mission and bring attention to their message.

Communications
You will lead execution of internal and external-facing communications activities, such as press releases, journalist inquiries, events (internal and external), and internal newsletters. This includes keeping company templates with boilerplate language, numbers, and figures current, fielding interview requests and coordinating conference and other public speaking engagements for staff, enforcing launch provider guidelines for external communications
from our customers, and coordinating approvals for photos and press releases intended for public release.

Please provide a portfolio of your previous work with your application.

• Develop and implement an integrated communication strategy that aligns with the
  company's objectives and values.
• Serve as a company spokesperson and manage media relations, proactively
  seeking opportunities for media coverage and managing crisis communication as
  needed. Craft compelling messages and post engaging content that further refines
  Exolaunch’s brand voice, style, and tone.
• Oversee and implement the creation and approval of press releases, articles, blog
  posts, social media content, and other communication materials.
• Provide direction on social graphics and digital campaigns through a passion for
  photography/videography/graphic design.
• (Internal) Collaborate cross-functionally with departments such as engineering,
  mission management, and business development to ensure consistent messaging
  and alignment.
• (External) Collaborate with satellite customers, launch providers, graphic designers,
  internal technical personnel, and others to create and distribute compelling
  messaging.
• Lead and support company and industry events including launch viewings,
  customer events, conferences, etc. in Europe, the US, and globally.
• Build and nurture relationships with key stakeholders, including industry influencers, journalists, and partners.
• Monitor industry trends and competitor activities to identify communication
  opportunities and risks.
• Stay up-to-date and forecast social trends, capitalizing on interesting cultural
  moments and tying them into a cohesive social strategy for an inherently technical
  organization.

Requirements

• Fluency and mastery of the English language.
• Preferred degree in related field: Journalism, English, Communications, Public
  Relations
• Relevant experience in brand copywriting for social media, digital storytelling,
  content creation, community management, and/or a journalism background
• Deep understanding of organic social (and experience with paid is a plus!)
• Have and can maintain / further develop ties into online space communities, staying
  abreast of industry news and key voices
• Demonstrated knowledge of social media best practices and different platforms,
  providing insights and creative suggestions on how to grow audience and expand
  reach
• Practical understanding of online journalism, blogging, and social media
• A grasp on vocabulary and concepts in the space and satellite industry, or can
  quickly learn them
• A strong love for space/science/technology or willingness to learn the industry,
  inside and out

Benefits

• Competitive salary package
• A collaborative, international team
• Opportunity for career growth and development
• Flexible working hours and team events
• Laptop and all necessary IT equipment
• State-of-the-art office in the heart of Berlin at Potsdamer Platz
• In-house fitness studio for communal use
• Employee catering
• Drinks and snacks

Location Requirement:
This role can be based in Berlin or Denver. Candidates must either currently reside in Berlin or Denver, or be open to relocating.

Travel Expectations:
Travel required periodically to support company activities and events.

Please provide a link to your portfolio or representative examples of your work in the application. Applications without a portfolio link or representative examples of work will not be considered.