Customer Solutions Manager - Architectural Services

Customer Solutions Manager - Architectural Services

Location

Berlin, Germany

Experience

-

Job Type

-

Job Description

A fast-growing technology startup in the Architectural Services industry seeks a dynamic Customer Solutions Manager to drive sales by bridging technical expertise and business needs. This remote role (EU hours) requires collaborating with Sales, Product, and Operations teams to showcase the value of our AI-powered SaaS solution for automating architectural layout planning and visualization.

Responsibilities:

• Support pre-sales activities, including product demos and proof-of-concept.
• Become a product expert, effectively communicating the value proposition to prospective clients.
• Consult with customers, tailoring solutions using our technology to address their needs.
• Conduct live demos and technical walkthroughs of the platform.
• Ensure smooth customer onboarding and training.

Qualifications:

• Excellent written and verbal communication skills in English (required).
• Proven ability to work effectively with global customers.
• Strong communication and interpersonal skills, and relationship-building abilities.
• Proactive problem-solving skills.