Senior Product Designer

We are looking for a Senior Product Designer who’s a passionate advocate for the voice of the customer and can foster and evangelise user-centred design principles in the organisation. This role has an end-to-end responsibility - from discovery and ideation to delivery - you’ll create and optimize features that make a material impact in our customers’ lives, as well as helping us to achieve our business goals.

You’ll play a key role in the product team - through planning design-thinking activities and conducting user research, to designing user-flows, testing prototypes and studying data, you will continuously help guide and enhance our offering for our customers.

Your role includes the following :

Plan and conduct research with users to understand their needs

Own the design process, from start to finish

Plot user-journeys and design interfaces and information hierarchies that create a rewarding and motivating user experience

Create interactive prototypes for testing and development

Write intuitive UX copy that helps guide users through the experience

Review and critique design from your peer designers

Use UX metrics and user research insights to inform your design decisions

Plan UX / UI priorities with Product Managers

Proactively research, identify, and highlight user needs to continuously enhance the usability and experience of all digital touchpoints

Influence strategies and approaches by using storytelling techniques to advocate for user experience improvements across the organization

Own, contribute and expand our Design System

7+ years of hands-on UX design experience - we’re keen to see top-notch solutions across content, platforms and devices in your portfolio

2+ years of experience in a customer-facing digital marketplace

A knowledge and understanding of contemporary design-thinking and user-centered design processes. We’d like to see your process in your portfolio.

Experience planning and conducting user research; from ethnography to validation and usability

Strong interaction design, information architecture, and user-interface design skills

You have in-depth knowledge of customer behaviour and understand how to translate insights into customer journeys and product / service requirements

Know all about the good, the bad and the ugly of UX and UI design - you understand that good design is about moving people instead of moving pixels

Master your tools. Figma, Adobe Creative Cloud, etc

You’re a team player, while also being able to work autonomously

Proactive at bringing knowledge and best practices to help build the skills of the team

Creative, open to learning new things and embracing diverse ideas

Fluency in English so you can communicate easily with all of your colleagues and conduct user interviews across the UK

Why you’ll enjoy working at the Instapro Group

You can make an Impact. Joining Instapro Group is an opportunity to help crack the code in one of the last big industries to become digital-first. We’re leaders in our markets, yet small enough for everyone to make a real difference.

We care . We don’t believe in one size fits all. Whether it’s flexibility in your working hours, your location, or opportunities to advance and grow, you’ll find a supportive and open culture designed to help our team members thrive.

These are the benefits you'll enjoy :

Highly competitive salary package

Hybrid work environment

Eligibility to receive an equity award

Temporary work from abroad policy

Mental health support

Regular team and social events

Further benefits depending on location

These are the values that guide everything we do :

We put integrity first . We are authentic, transparent and respectful.

We are all stewards. We are stewards of the company on behalf of all stakeholders.

We follow the evidence. We are objective, evidence-based and pragmatic in our decision-making.

We never stop learning. We are open-minded and curious.

We win together. We collaborate and earn trust with our colleagues.

We are inclusive. We are committed to building a diverse and inclusive company.

Read our values in full here

Interested in applying? Submit your application below and we will get back to you.