Head of Back office Operations

Are you passionate about financial operations?

If so, we have a remarkable opportunity for you! Based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology.

The Head of Back Office Operations plays a pivotal role in keeping everything running smoothly behind the scenes. From managing invoicing, settlements, payments, and client reporting to overseeing onboarding and offboarding, this position ensures top-notch efficiency, accuracy, and compliance across all business lines.

What your responsibilities will include :

• Lead and optimize invoicing, payment settlements, financial reconciliations, and client reporting processes across multiple business units, ensuring seamless execution and precision.
• Implement rigorous financial and operational controls to ensure compliance and mitigate operational risks
• Keep the integrity and accuracy of internal information and client data with robust controls and regular audits.
• Design and refine back-office processes to boost efficiency, scalability, and streamline operations through lean process improvements.
• Collaborate closely with finance, legal, compliance, customer support, and tech teams to align workflows, enhance cross-department efficiency, and resolve operational challenges smoothly.
• Lead the preparation and delivery of precise, timely client statements, reports, and internal documentation.

Qualifications :

• At least 7 years of hands-on experience in brokerage operations.
• Leverage extensive expertise in managing back-office operations within financial services, brokerage, fintech, or payment processing companies.
• Master financial operations, from settlements and invoicing to payments, client onboarding / offboarding, data management, and regulatory reporting.
• Drive impactful results by implementing process improvements, lean methodologies, and automation strategies.
• Ensure a seamless client onboarding and offboarding process while maintaining full regulatory compliance, delivering a hassle-free experience for every client.

Preferred Qualifications :

• Excellent analytical, organizational, and communication skills
• High attention to detail and ability to work independently

Joining us means you'll enjoy :

• A vibrant and innovative work culture encouraging creativity and teamwork.
• Vast opportunities for professional advancement and skill enhancement.
• Flexible work arrangements and the potential for international work exposure.
• permanent contract or B2B contract

Sounds interesting? Send us your CV by applying to this page!