Judith Service GmbH: Kaufmann/-frau für Büromanagement - Kundendienst Sachbearbeitung S/H/K!

Judith Service GmbH: Kaufmann/-frau für Büromanagement - Kundendienst Sachbearbeitung S/H/K!

Join us to apply for the Judith Service GmbH: Kaufmann/-frau für Büromanagement - Kundendienst Sachbearbeitung S/H/K! role at join.com.

Judith Service GmbH is seeking a Kaufmann/-frau für Büromanagement - Kundendienst Sachbearbeitung S/H/K!

We are a medium-sized company operating in heating, ventilation, sanitation, air conditioning, and technical building equipment. Our goal is to provide expert advice and find optimal solutions. We aim to plan and implement sustainable systems while maintaining high quality standards. Our clients include private, commercial, and public sector customers. Whether in office and commercial construction or industrial companies, we find the best solutions for the best possible results.

The Judith Group is a corporate network based in the Ruhr area, employing 80 staff members.

We are looking for an engaged Administrative Customer Service Specialist (m/f/d) to join our customer service team as soon as possible.

Responsibilities

• Managing the switchboard and handling incoming calls
• Coordinating customer service: customer calls, scheduling, control, and oversight
• Preparing customer inquiries, dispatching technicians in daily operations
• Invoicing, dunning, and managing maintenance contracts
• Backoffice processing of incoming repair tickets
• Organizing travel/hotel bookings for our technicians
• Material procurement
• General operational organization and process optimization

Qualifications

• Completed commercial training
• Ideally, experience in a similar position
• Proficiency in MS Office
• Excellent organizational skills
• Ability to work independently and stay organized under stress
• Engaged, flexible, eager to develop, and a team player
• Responsible and with an open, positive attitude

Benefits

Things that make working with us enjoyable

• Secure job in a sustainable, digital, young, and dynamic company
• Modern ergonomic office workplaces with excellent technical equipment
• Good work-life balance with flexible working hours
• Exciting and varied projects
• Company-wide benefits program, supplementary health insurance, and employee discounts
• Health and wellness initiatives: fitness room, yoga, nutrition advice, company bike
• Regular training, workshops, and further education
• A pleasant working environment with professionalism, collegiality, transparency, and straightforward communication

If you are seeking a new challenge and meet the qualifications, we look forward to receiving your complete application, including salary expectations and earliest start date. Please send your application to the provided address.