(Senior) Claims Handler Property

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe, and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution, and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative, and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, across our global locations. Our compensation and benefits programs are market-driven and competitive, with excellent family-friendly policies and flexible working provisions.

Job Description

Sompo International Holdings Ltd. is a globally active specialty provider of property and casualty insurance and reinsurance. The companies of Sompo International are wholly owned subsidiaries of Sompo Holdings, Inc., whose core business includes one of the largest property and casualty insurance groups in the Japanese domestic market.

Through our operational subsidiaries, Sompo International offers insurance in areas such as property, aviation, shipping, energy, professional liability, financial and political risks, accident insurance, and other specialty and catastrophe insurances, as well as reinsurance and agriculture. The company is headquartered in Bermuda and has branches in the United States, the United Kingdom, Continental Europe, Latin America, the Middle East, and Asia.

To strengthen our team in Germany, we are immediately seeking a (Senior) Claims Handler Property (m/f/d).

Your Responsibilities

• Independent handling and settlement of all types of property claims along the entire value chain, including developing appropriate solution strategies and professional negotiations.
• Processing of participation claims, including coordination with the leading insurer and implementation of claim strategies.
• Engagement, management, and oversight of experts, lawyers, and other external service providers.
• Preparation of reports on large claims, NAT CAT, and other special claim events.
• Identification and consistent pursuit of subrogation opportunities, considering economic aspects.
• Written and verbal communication in English.
• Close collaboration with consortium partners, policyholders, brokers, and clients—both nationally and internationally.
• Supporting the Head of Claims Germany & Austria in strategic and operational projects, especially related to process and system optimization.
• Regular technical exchange with underwriting, sales, and other internal and external stakeholders.
• Representation of Sompo on topics related to property claims—internally and externally.

Your Profile

• Ideally, you have completed training as an insurance and finance clerk or a degree in engineering or business administration, preferably with a focus on insurance. Alternatively, you bring comparable qualifications.
• You have at least two to three years of professional experience in the claims department of an insurance company, focusing on commercial or industrial property insurance. Experience with an industrial insurer with an international focus is especially valuable. You have demonstrated negotiation strength and skill in handling complex claims.
• You are a team player with a high sense of responsibility towards customers, brokers, and colleagues. High customer and service orientation are natural to you, and you are interested in personal development and enjoy working in an international environment.
• You possess excellent organizational skills, can recognize and analyze problems, and develop and implement initiatives to resolve them. Your work approach is entrepreneurial, and you enjoy shaping changes to optimize our customer promise.
• You enjoy conducting internal and external training sessions and can convey complex content understandably.
• Fluent in English, willing to travel, and proficient in MS Office applications complete your profile.

Sompo offers an attractive compensation and benefits package. Besides a competitive base salary, this includes a bonus scheme, asset-building benefits, home office options, meal allowances, the possibility of occupational pension schemes, and more.

Sompo International is an employer that promotes equal opportunities and is committed to a diverse workforce (M/F/D). If you want to be part of a rapidly growing insurance company and the Sompo success story, send us your application (www.sompo-intl.com).