Desktop Support Engineer L2 DE

Desktop Support Engineer

• Manage Windows OS (7-10), Active Directory, and Group Policies
• Support Office 365, antivirus, and encryption solutions
• Troubleshoot PC hardware/software issues
• Be available for occasional after-hours support

Requirements

• Degree in IT or equivalent experience
• CompTIA A+ or MCP certification preferred
• Hands-on experience with AD, GPOs, and Office 365
• Strong troubleshooting and problem-solving skills
• Ability to multitask and meet deadlines
• Excellent communication and customer service skills
• Cloud experience (Azure, Intune)
• Network basics (TCP/IP, VPN)
• Candidates must be able to obtain a legal work permit or be a citizen of Germany

Location: Krefeld, NW, DE