Senior Quality Specialist (m/f/d)

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Senior Quality Specialist (m/f/d), Offenbach am Main

Client:

Hyundai

Location:

Offenbach am Main

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ce9d18d33e77

Job Views:

1

Posted:

25.04.2025

Expiry Date:

09.06.2025

Job Description:

Summary:

We are currently looking for a Senior Quality Specialist (m/f/d).

As a Genesis Senior Quality Specialist, you will develop and implement procedures for inspecting, testing, and evaluating the quality of products in accordance with the company's standards. During the preparation of reports, you will collect and analyze claim information and quality issues and will establish improvement measures to prevent quality-related problems. Lastly, you will secure thoroughness and quality through periodic vehicle inspections and on-site investigation on completed work to increase customer satisfaction.

We want you to:

• Be the contact person for all markets for quality and quality system topics.
• Be the contact person with Genesis HQ for solutions and system developments/updates.
• Investigate customer quality requests.
• Identify and analyze manufacturing processes and field-related root cause analysis.
• Monitor quality issues on a daily basis and enhance quality improvement.
• Be responsible for Quality Management and systems through the technical hotline.
• Be responsible for the specific vehicle inspection, inspection process development, equipment, systems, and document control.
• Lead the investigation of non-conformance, working with suppliers and technical staff to provide quick resolution and establishing corrective actions and preventive actions to avoid reoccurrence.
• Lead and manage RDSP (Remote Diagnosis Service Platform) project with early detection and resolution of issues.
• Lead thermal incident investigation.
• Provide technical support for the Genesis event vehicles (PETD, NTD, GSO, etc.).
• Be responsible for sustaining the Genesis Quality Management System.
• Responsible for creating and maintaining vehicle inspection and supplier inspection standards.
• Develop plans and strategies that support division policies and business plans.
• Ensure project milestone management with follow-up and next steps.
• Follow up on shop activities and support countermeasure development when projects, Key Performance Indicators (KPIs), or plans fall behind.

About you:

• A university degree in Engineering, or technical field, or Certified Quality Engineer.
• 5 years of professional-level automotive experience, preferably in the service and/or quality areas.
• Experience in strategic planning, project management, and consensus building.
• High Voltage master level training and High Voltage diagnosis.
• Strong understanding of market requirements and correct operational set-up.
• Strong collaboration skills, teamwork, and results-driven mindset.
• Desire to work for a fast-paced, multi-cultural, and result-oriented company.
• Deep knowledge of quality assurance terminology, methods, and tools.
• Proficiency in best practices for testing, version control, and defect management.
• Fluency in English; any other language is an advantage.

We offer:

• A highly competitive salary and benefits package.
• Flexible working hours and hybrid work policy.
• Continued learning and professional development.
• Car sharing and car lease mobility program.
• Daily complimentary lunch at the office canteen and subsidized breakfast snacks.
• Free access to the company gym.
• Opportunities to join company sporting clubs including tennis, soccer, yoga, and golf.
• Highly international working environment.