Mitarbeiter*in Customer Service (w/m/d)

Social network you want to login/join with:

Client:

Location:

Trier, Germany

Job Category:

Customer Service

-

EU work permit required:

Yes

Job Reference:

8077596c53d4

Job Views:

2

Posted:

28.04.2025

Expiry Date:

12.06.2025

Job Description:

Position: Mitarbeiter*in Customer Service (w/m/d)

Location: Trier, Aachen (multiple sites)

Employment Type: Unbefristet, Vollzeit

Field: Business & Administration

Responsibilities & Tasks:

1. Manage complete commercial order processing, from order maintenance to verification, processing of expert services, and invoicing.
2. Responsible for ongoing controlling and maintenance of assigned orders and projects, including invoice potential and value retention.
3. Create payment requests, support receivables management, clarify and follow-up on receivables, and handle invoice complaints.
4. Handle travel expenses of technical staff, set up and maintain inspection objects, and create reports as needed.
5. Perform additional administrative tasks such as digital document filing and managing customer portals.

Experience & Qualifications:

1. Completed commercial training and professional experience, with solid knowledge in order processing and interest in technical contexts.
2. High customer and service orientation.
3. Meticulous, reliable, and independent working style.
4. Strong organizational skills and team ability.
5. Good PC skills (MS Office, SAP/HANA desirable) and basic English skills.

We are TÜV Rheinland. We look forward to new team members who want to apply their knowledge meaningfully. Apply online now and include your salary expectations. We are eager to hear from you.

Benefits:

• 38.5-hour workweek for a healthy work-life balance.
• 30 days of vacation plus holidays on Christmas Eve and New Year's Eve.
• Training programs including coaching, mentoring, and women's networks.
• Regular employee discussions on equal footing.