Senior Partner Manager (d/f/m)

Solaris is a tech company with a full German banking license. Our Banking-as-a-Service platform enables businesses to offer their own financial products. With our straightforward APIs, our partners can access and integrate a wide range of solutions such as digital banking, payments, cards, identification, and lending services. As a market leader, we are driven by bringing transformational change to the financial services industry.

We love what we do and we love our team. We are 500+ people from over 70 nationalities - a unique blend of techies, fintech enthusiasts, bankers, and entrepreneurs from various industries. Our routines are built around genuinely valuing and exchanging different perspectives as well as actively sharing knowledge as we drive our business as a team. We believe and invest in personal growth.

The Senior Partner Manager is a senior commercial role within the Partnerships team, responsible for driving revenue growth, strategic expansion, and operational stability within a defined portfolio of key partners. Operating within one of Solaris’ three primary revenue tracks, the role blends commercial execution with strategic account leadership, requiring a deep understanding of banking infrastructure, embedded finance models, and regulated environments.

You are the primary commercial representative of Solaris towards your partners and act as a cross-functional leader internally. Your success is measured by revenue delivery, account development, partner satisfaction, regulatory compliance, and internal coordination excellence.

Your Role

• Revenue Ownership & Growth Delivery: Take full commercial ownership of a defined portfolio of strategic partners, accountable for revenue growth, product adoption, and long-term account development. You are expected to own and drive joint planning, upsell execution, and cross-functional collaboration to maximize account value and profitability.
• Banking and Regulatory Literacy: Act as a trusted advisor to your partners on Solaris's regulated product offerings (e.g. IBANs, cards, lending, KYC, compliance). You understand how to navigate regulated banking environments and can translate complex product and compliance frameworks into commercial opportunities.
• Strategic & Solution Selling: Identify and develop upsell and expansion opportunities within your partner base by understanding their business model, market context, and competitive landscape. Position Solaris as a strategic enabler of their roadmap and growth.
• Account Planning & Development: Lead structured account planning cycles. Define joint goals with partners, ensure alignment with Solaris’ roadmap, and mobilize internal stakeholders to deliver against shared milestones.
• KPI Definition & Performance Tracking: Define success metrics at both partner and internal levels. Track leading indicators (e.g. volumes, activation rates, go-live timelines) and ensure your partners' performance is measurable, reportable, and transparently shared across Solaris stakeholders.
• Data-Driven Management: Use data insights to steer partner health, commercial decisions, and early risk detection. You are expected to work closely with Commercial Excellence and Finance to analyze partner behavior and commercial performance, and to proactively propose course corrections.
• Partner Satisfaction & Retention: Be the voice of the partner internally. Act early to identify friction or dissatisfaction and lead structured remediation plans. Own partner NPS outcomes and ensure continuous improvement based on feedback.
• Compliance & Outsourcing Management: Ensure your partners stay compliant with Solaris’ outsourcing, regulatory, and contractual requirements. Act as the first line of defense and escalation on all compliance-related matters concerning your partners.
• Internal Coordination & Escalation: Lead the internal orchestration of all commercial, legal, product, and operational discussions concerning your accounts. Escalate early, manage expectations clearly, and ensure alignment across all internal touch points.

We'd love to see

• 7+ years of experience in account management, partner management, or commercial experience in financial services, banking, fintech, or embedded finance
• Strong understanding of regulated banking products and processes (e.g. cards, accounts, KYC/AML, payments)
• Demonstrated ability to lead complex commercial relationships, including contractual negotiations and regulatory oversight
• Proficient in KPI tracking, reporting, and data analysis for commercial performance and partner management
• Experienced in account planning, solution-based selling, and joint business planning
• Confident working with cross-functional stakeholders (Legal, Product, Compliance, Operations, etc.)
• Fluent in German and English (verbal and written)
• Strong commercial and strategic thinking; capable of engaging with senior stakeholders
• Structured, analytical, and detail-oriented
• Strong interpersonal and communication skills with an ability to influence internally and externally
• Proactive mindset with sense of ownership and accountability
• Adept at navigating ambiguity and driving clarity in complex situations

At Solaris, we are committed to nurturing an inclusive environment, where all Solarians feel valued, respected, and supported. We are dedicated to building a diverse workforce that reflects the diversity of our communities. We are committed to equal employment opportunity regardless of color, ethnicity, religion, sex, origin, disability, marital status, citizenship, or gender identity. We are proud to be an equal opportunity workplace. If you have a disability or special need that requires accommodation, please let us know.