Customer Service MRT Event Manager / Mobile Repair Team / Aviation (all genders)

Pratt & Whitney Canada Customer Service Center Europe GmbH (CSC) is an aerospace Joint Venture Company between Pratt & Whitney Canada (P&WC) and MTU Maintenance Berlin-Brandenburg GmbH (MTU). We provide overhaul and repair services, customer support, and spare engine sales to operators of P&WC products within Europe, Africa, and the Middle East. We are looking for you as:

Customer Service MRT Event Manager / Mobile Repair Team / Aviation (all genders)

Code - CSC / Operations

Provision of Pratt & Whitney Canada (P&WC) on-site maintenance services to customers in Europe, Middle East, and Africa, including coordination of operational and commercial aspects with various stakeholders.

• Customer experience and relationship management
• Reporting and reconciliation with suppliers, ensuring payment alignment, managing incoming invoices, and accuracy in invoicing and margin checks
• Customer-focused project management
• Readiness for on-call services

Your profile :

• Successful degree in business administration, logistics/supply chain, engineering, or equivalent working experience
• Customer and solutions-oriented
• Comfortable dealing with complex situations
• Technical interest; basic knowledge of aircraft engines or the aviation industry is an asset
• Proactive, customer-oriented mindset with ease in working in a dynamic, international environment and ability to work in (virtual) global teams
• Structured approach to tasks and good prioritization skills
• Fluency in English
• Professional knowledge of MS Office (Word, Excel, Access, PowerPoint); SAP knowledge is advantageous

Our offer :

We invest in the professional and personal development of our employees through comprehensive training and tailored development programs. You will work closely with various departments, gaining deep insights into our business.

Additional benefits include measures to balance work and family life, personal retirement plans, health and fitness programs, and more. We especially welcome applications from women with qualified education.

Ready?

Boost your career by submitting your complete application, earliest start date, and salary expectations via our online form accessible from this page.

We look forward to meeting you!

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