Lead Solution Architect (Presales), Mid Market - Central Europe

At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace every day. We believe everyone deserves a fair shot at success and appreciate experiences beyond traditional job requirements. If you're close but not an exact match, we still encourage you to apply. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their destiny.

Join Our Sales Team as a Pre-Sales Solutions Architect

Our Sales team at Klaviyo consists of both marketing and product experts. Unlike typical Pre-Sales Solutions Architects who mainly give demos and explain product configurations, our role involves building deep, long-term relationships with prospects, customers, and partners to strengthen our position as a leader in B2C CRM.

We are opening a new office in Berlin to support our rapid international expansion in Germany. You would be part of the founding team there.

What Our Solution Architects Do

They work directly with clients to provide technical expertise and support Klaviyo integration into various technology stacks. They adopt a consultative approach, develop solutions for long-term success, learn through projects, prototype, and improve user experience. They thrive on solving interesting problems and developing scalable, reusable solutions.

Examples of recent projects include:

• Creating integration specifications for clients on non-standard e-commerce platforms to ensure smooth data flow while maintaining platform integrity.
• Expanding Klaviyo's partner ecosystem with a new integration with Demandware.
• Developing Klaviyo's first public Chrome extension to help marketers and developers utilize and verify Frontend API calls.

Ideal Candidate Profile

• At least 7 years of experience as a Solutions Architect in Solution Engineering or Software Architecture.
• At least 5 years of experience with web development languages (JavaScript, Node.js, React), REST APIs, or general programming languages like Python.
• Strong knowledge in marketing automation tools, CDPs, e-commerce systems, mobile apps, analytics, ad-tech, or data science, with ability to quickly learn new areas.
• Proven ability to lead in a dynamic tech environment, integrate modern solutions, and deliver customer value.
• Open and honest communication style, capable of engaging stakeholders at all levels and explaining complex concepts to non-technical audiences.
• Sales-oriented mindset, problem-solving skills, and experience closing technical deals collaboratively with sales teams; familiarity with MEDDPICC or similar methodologies.

Additional Information

We use Covey in our hiring and promotion processes. For jobs in NYC, certain features may qualify as AEDT. We provide Covey Scout for inbound applications since April 3, 2025. Our salary ranges are based on local labor costs and depend on skills, experience, education, and location. The base salary for this role is €78,400 — €117,600 EUR, with additional compensation elements such as bonuses, equity, and benefits. For more details, visit Klaviyo Rewards - Global Benefits.

About Klaviyo

We are Klaviyo, empowering creators through accessible, actionable first-party data. We aim to nurture personalized experiences in ecommerce and beyond. Join us if you want to do your best work in an inclusive environment with supportive benefits.

Klaviyo is an equal opportunity employer. We do not discriminate based on race, ethnicity, gender, age, disability, veteran status, or any other protected characteristic.

Important: Our company prioritizes applicant privacy and security. We will never ask for payment, bank, or financial info during application. Be cautious of non-official communication. By submitting your application, you agree to our Privacy Notice, which you can review here.