Change Manager (m / w / d) - Amazon Deutschland W14 Transport GmbH

Über uns

Operations is the driving force behind Amazon. This key service of our business allows us to fulfill and ship orders efficiently so that our customers receive their items on time. As a Change Manager, you will ensure that your site functions perfectly to meet the demands of our customers. You will take on a number of projects across our network to drive productivity.

Key job responsibilities

1. As the site's change gatekeeper, leading process improvement projects, engaging stakeholders, and aligning goals.
2. Fostering a culture of continuous improvement through root cause analysis, Standard Work, 5S, and Andon.
3. Leading EU & DE process standardization and software rollouts.
4. Coaching teams on Lean and Project Management methodologies.
5. Collaborating with the Leadership Steering Committee to prioritize and implement improvement initiatives.
6. Taking on leadership roles in core operations during peak periods.

A day in the life

You will work on one of our sites, ensuring it is as productive as possible. Your main task will be the complete governance of ongoing site changes and compliance. You ensure the site understands, accepts, and implements all changes from global and EU initiatives and are responsible for progress audits. You will report to the Site Manager and functionally to ACES for changes.

About the team

Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make the delivery experience as smooth as possible and roll out global delivery solutions for concepts like Amazon Fresh, Prime Now, and Amazon Restaurants.

Our operations are divided into two sides: ‘under the roof’ associates processing products for dispatch, and ‘on the road’ teams working with Amazon Flex contractors. We focus on innovation, reducing our carbon footprint, and using cutting-edge vehicles and technology.

GRUNDQUALIFIKATIONEN

• Proven experience in quality management and process optimization, ideally in manufacturing, production, or logistics.
• Experience communicating with a wide range of stakeholders, including peers and management.
• Significant experience using data or stories to influence business decision-making.
• Fluent command of English and German.

BESONDERE QUALIFIKATIONEN

• Experience working with Lean, Six Sigma, and Kaizen techniques.
• Experience working in a logistics environment.
• Relevant experience with MS Office (Word, Excel, Outlook).

Amazon is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment. If you need workplace accommodations, please visit our website for more information.