Digital Trust and Safety Analyst with Turkish (m/f/d)

Digital Trust and Safety Analyst with Turkish (m/f/d), Düsseldorf

Client: TELUS International

Location: Düsseldorf, Germany

Job Category: Support Positions

Work Style: On Site

EU work permit required: Yes

Job Reference: dc427b424651

Job Views: 2

Posted: 18.05.2025

Expiry Date: 02.07.2025

Job Description:

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company? Then join our team and help us to ensure excellent service standards while making a difference in the world!

This is a full-time position.

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Work in a dynamic, multicultural team with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office located in the city center of Essen
• Positive international working environment
• Fun activities such as Nintendo Switch, table tennis, and more
• Leisure areas and activities like yoga or guided meditation
• Office benefits: regular fruit deliveries, free drinks
• Employee referral bonus programs
• Diverse responsibilities
• Relocation support within Germany (subject to written agreement during hiring)

Overview of tasks:

• Back-office support
• Providing online support for specific cases
• Ensuring quality standards

Qualifications:

• Fluent in Turkish (written and spoken) and minimum B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability for up to 4 weeks of full-time training
• Affinity with back office services
• Reliable and efficient work approach
• Goal-oriented mindset

Join us!

Apply now! Our recruiting team is happy to answer your questions at +49 201 2587 0006. We offer virtual interviews to all applicants, ensuring a smooth process.

About TELUS International:

Founded in 1998, TELUS International is passionate about excellent customer service. As part of TELUS Digital since 2020, we employ over 70,000 team members providing multilingual customer support worldwide for renowned partners.

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace. Employment decisions are based solely on qualifications, merits, competence, and performance, regardless of characteristics related to diversity.