Support Engineer (GCP)

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*** Support Engineer - 12 months + ext. - Germany ***

On behalf of one of our key partners, RED now has a new opportunity for a Support Engineer to join a project on Google Cloud.

The role is based in Germany, and requires someone to be based in Germany (Munich) on a hybrid working basis and fluent in English, German would be a plus.

Specific skills/experience required:

• 4+ years of experience with IaaS solutions (, Kubernetes, virtualization, hybrid cloud) and cloud storage platforms
• Solid knowledge of networking fundamentals (TCP/IP, VPNs, VLANs, Routing, Load Balancing, etc.)
• Proven experience troubleshooting and resolving P1-level issues in multi-node environments
• Strong background in Linux, scripting (, Python, Bash), and systems administration
• Experience in Technical Support, IT Operations, or Incident Management
• Comfortable working directly with customers and internal engineering teams

Preferred:

• Familiarity with Google Cloud or other public cloud providers
• Experience with hosted services/SaaS and scripting languages (Python, Go, Perl, Java, etc.)
• SQL/data analysis skills and cloud-native troubleshooting experience
• Prior involvement in deployments and customer onboarding within public sector environments
• Experience in distributed production environments and automation

This is an excellent opportunity to join a high-performing global support team and play a key role in helping public sector customers succeed on Google Cloud.