IT4IT Process Consultant (f/m/d) E.ON Digital Technology GmbH

The Team – your impact

This role will be instrumental in aligning our process architecture with the IT4IT Reference Architecture, enabling data-driven governance, agility, and value realization across IT services.

You will play a pivotal role in building the E2E process landscape, supporting process owners in modeling practices aligned with BPMN 2.0, leveraging the BIC Process Design tool, and implementing a robust IT4IT data model. This role ensures the continuous evolution and discovery of processes to optimize performance, standardization, and compliance.

Your Role – meaningful & rewarding

• Designing and maintaining the E2E IT process landscape aligned with IT4IT value streams
• Conducting process maturity assessments and recommending improvements to increase efficiency and standardization
• Guiding stakeholders and process owners in BPMN 2.0 modeling using BIC Process Design
• Defining and evolving the IT4IT data model with a focus on:
  • Structuring process, products, and operational data for traceability and automation
  • Enabling data-driven decision-making, AI/ML applications, and predictive operations
  • Ensuring integration of data across tools (e.g., CMDB, ITSM, DevOps toolchains)
  • Collaborating with Analytics and AI teams to ensure data model alignment with use case requirements
• Leading process discovery and supporting continuous improvement across IT functions

Your Profile – authentic & open-minded

• Proven experience in IT4IT process architecture or business process management in large enterprise environments and practical implementation
• DevOps, TOGAF, or IT4IT certifications
• Strong proficiency with BPMN 2.0 and business process modelling best practices
• Experience with BIC Process Design or equivalent BPM tools (e.g., ARIS, Signavio)
• Solid understanding of data models in IT operations, DevOps, ITSM, or EA contexts
• Strong stakeholder management and facilitation skills
• Experience in supporting AI/ML use cases through structured process and operational data

Our Benefits – smart & useful

• Enjoy flexibility: You can combine coming to the office and working from home flexibly. It’s even possible to go on workation for up to 20 days per year within Europe.

• Advance your development: We grow and we want you to grow with us. Learning on the job, exchanging with others, or taking part in an individual training – our learning culture enables you to bring your personal and professional development to the next level.

• Get connected: Take the opportunity to engage in our Digital Empowerment Communities for collaboration, learning, and network building.

• Recharge your battery: You have 30 days of paid vacation per year plus Christmas and New Year's Eve off. Your battery still needs charging? You can exchange parts of your salary for more paid vacation or you can take a sabbatical.

• Elevate your mobility: From car and bike leasing offers to a subsidised Deutschland-Ticket – your way is our way.

• Think ahead: With our company pension scheme and a great insurance package we take care of your future.

• This is by far not all… We are looking forward to speaking with you about further benefits during the hiring process.