Senior Salesforce Project Manager

We’re looking for a Senior Salesforce Project Manager to own the Salesforce Service for a global retail business. This role will deliver on end-to-end Salesforce projects and help drive digital transformation.

What you’ll do :

• Manage end-to-end delivery of complex Salesforce projects from planning to execution.
• Collaborate with stakeholders to build business cases, defining scope, objectives and deliverables. Ensuring platform optimisation and alignment with business goals.
• Own Salesforce service, adhere to SLAs and drive continuous improvement.
• Deliver scalable Salesforce solutions – You will be the SME on Salesforce products (Service Cloud, Sales Cloud, Loyalty Cloud, Experience Cloud etc.)
• Lead cross-functional teams, including internal experts and external consultants.

What you bring :

• 7+ years of experience delivering global Salesforce projects, including successful implementations.
• Strong grasp of the Salesforce platform and its architecture, integration, and customisation capabilities.
• Expertise in agile, scrum, and waterfall methodologies.
• Experience leading and coordinating cross-functional teams (nearshore and offshore).
• Experience managing large budgets, resources and risks.
• Fluent English (C1) – German language skills would be useful but not essential.

Benefits include :

• Hybrid work model within Germany.
• Competitive salary and benefits.
• Cutting-edge tools & technologies.
• Ongoing learning and development.
• Health and wellness programs.

Ready to take Salesforce delivery to the next level? Apply to find out more!

Following receipt of your application, you will be contacted by one of our experienced recruitment team.