Clinical Education Specialist GSA

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Clinical Education Specialist GSA

Apply locations Germany time type Full time posted on Posted 2 Days Ago job requisition id REQ-2025-10258

Job Profile Title: Clinical Education Specialist GSA (m/w/d)

Business Title: Clinical Education Specialist

Department: GSA Sales

Position Overview:

The Clinical Education and Training Specialist will support the delivery and embedding of Clinical Training and Education in Region (GSA) to develop the clinical skills, knowledge, confidence, and competencies of the internal team (comprised of Clinical Service Managers and Clinical Product Educators, and Sales team) with the aim of increasing product adoption, usage, and customer success with Omnipod therapy.

Responsibilities:

• Work with the sales and clinical team in the region to build knowledge, confidence, and competence to drive clinical excellence and achieve increased uptake of Omnipod and achieve goals.
• Deliver new product launch training in the region to internal teams in conjunction with other commercial functions.
• Deliver education programs for internal clinical and sales teams in the region to drive expertise and achieve a best-in-class service to our customers.
• Deliver digital, virtual, and face-to-face training in both group and individual settings.
• Create educational material and use the Veeva Medical Review (MLR) framework for approval of content. Training to be provided.
• Assist with sales events such as pump clinics, pump support groups, info sessions, in-the-office educational events, patient info nights, vendor days, etc., for both HCPs and PwD.
• Promote the benefits of insulin pump therapy and sell the Omnipod Insulin Management System to providers, Key Opinion Leaders, rising stars, and product users.
• Evaluate and support Certified Pod Training and CSMs in skills needed to be effective and excellent in helping patients move to Omnipod therapy.
• Work collaboratively with Sales Excellence, Clinical Teams, Marketing, Medical Affairs, Market Access, and all functions across Insulet Europe to enhance patient training based on business needs of the territory, ensuring consistency of message from international to regional deployment.
• Drive consistency, standardization, and simplicity in all regional activity.
• Support product training and clinical topics development and delivery for Sales and Clinical onboarding in the region.
• Liaise with Global Training and other internal trainers as appropriate, to share materials and learnings; and to replicate great practice.
• Develop and deliver HCP Education in the field, both to support the field team and to deliver independently as a respected HCP peer.
• Support the education and training of HCPs at education events organized by Insulet and partner education offerings.
• Tactically deliver the Education strategy in line with the NHSE Implementation plan in the region.
• Engage with KOLs to support the development and delivery of education materials for HCPs.
• Perform administrative duties and complete/turn in on a timely basis.

Education and Experience:

Minimum Requirements:

• Bachelor’s degree.
• Experience in delivering and embedding clinical training to Field Teams and HCPs.
• Fluent in German.
• Good English knowledge.
• Highly competent in the use of virtual communication computer systems (e.g., Zoom, Microsoft Teams, WebEx).

Preferred Skills and Competencies:

• Professional up-to-date credentials and/or certifications are preferred (e.g., Certified Diabetes Educator (CDE), Registered Dietitian (RD), or Registered Nurse (RN)).
• Diabetes Technology experience is strongly preferred.
• Prior industry/commercial experience is strongly preferred.
• Professional and polished presentation skills (Virtual and F2F).
• Strong interpersonal communications, both oral and written.
• Self-starter who needs minimal direction; extremely flexible, with good business acumen.
• Proficiency with computers, especially MS Excel, MS PowerPoint, Veeva.
• French would be a plus.
• Qualified and experienced in producing and delivering training programs, including delivering face-to-face in classroom and virtual classroom training.
• Familiar with Learning Management Systems and Salesforce.com.
• Experience in providing clinical education to Health Care Professionals.
• Ability to understand the importance of engagement in training and flex to learners' differing styles of learning.
• Commercially minded with strong business acumen.
• Ability to influence others.

Physical Requirements:

• Valid driver’s license required.
• This position requires regular business travel within the region, at times extensive travel to conduct training events and ‘field visits’.
• Overnight travel and amount of air travel varies by monthly need (up to 50%).
• The work environment will be home office and car, as well as the Regional Office for our international markets (Paris, Munich, London). There will be a requirement to visit HCPs' offices, clinics.