Team Lead (Mechanics) (w / m / d), Hannover

As a Team Lead at Voi, you'll manage a dynamic team of Mechanics, ensuring top-notch service for our users and cities. With a focus on operational excellence, you'll oversee vehicle servicing, repairs, transportation, repositioning, and battery swapping. Plus, you'll divide your time between leadership duties and getting hands-on with tasks based on business priorities.

THE ROLE & RESPONSIBILITIES

1. Help train and lead an in-house hunting team
2. Lead the development and improvement of internal and external processes
3. Make sure time / task reporting is done correctly
4. Willingness to perform one-off or new tasks as needed
5. Manage key metrics and report to relevant stakeholders
6. Support, coach and develop your team to fulfill their potential
7. Help manage schedule and shifts and ensure a substitute is found if needed
8. Report all accidents, incidents or unsafe conditions and take all necessary steps to prevent accidental damage to employees, property, warehouse, equipment or the environment.
9. Ensure full awareness of and compliance with the requirements of all relevant Company / Customer Safety Handbooks, safety procedures, working environment guidelines, and emergency procedures
10. Be ready to get hands-on and execute repairs alongside the Fleet Specialist team, ensuring that KPIs are reached in time and backlog is not built

WE EXPECT YOU TO HAVE

The Mechanics Team Lead is a driven, high-energy individual with a capacity to understand repairs, warehouse and logistic related work. With excellent communication skills, and a willingness to perform one-off tasks as needed, you can motivate others to reach and exceed their targets.

• 2+ years of relevant experience preferably within a high-growth technology company within mobility or logistics.
• Previous experience managing high-performing teams as a supervisor.
• Sense of quality control and rapid scaling.
• Strong communication skills.
• Valid driver’s license.
• Ability to motivate others and to share knowledge within the team.
• A pragmatic problem-solving mentality that executes tasks, finds solutions and works hard to reach the team targets and KPI’s.
• Has the ability to react calmly to stressful situations (vehicles breaking down, people calling in sick, etc).
• Ability to work flexible hours, including early mornings, days, evenings, nights, and weekends (shifts rotate weekly).
• Mechanical interest with experience working with basic mechanical tools.
• Excellent leadership skills and ability to identify top-tier talent.
• Fluent in English and German.

WHY VOI?

In addition to a collegial work environment, we offer you

• a fair fixed salary with
• 30 vacation days per year
• Freedom to use our scooters freely

Micro-mobility is ever-evolving, and no day is like the other. Working at Voi means more than just having a job; it’s about growth, culture, and making a societal impact through our Voiage program.

RIDE WITH VOI TO THE FUTURE

Launched in August 2018, Voi is a Swedish micro-mobility company offering electric scooter sharing across Europe. We believe in transforming urban mobility through innovation, collaboration with cities, and local adaptation. Diversity fuels our creativity, and we welcome applicants from all backgrounds to join our journey. Join Voi and ride the future with us!

DIVERSITY MATTERS

Having diverse backgrounds and perspectives is crucial to our success. With employees from over 50 nationalities, we value what skills and value you bring. We actively encourage applications regardless of gender, background, or sexual orientation, focusing on your professional experience and cultural add to Voi.