Presales Manager (DACH)

Sei unter den ersten Bewerbenden.
Nur für registrierte Mitglieder
Frankfurt
EUR 50.000 - 70.000
Sei unter den ersten Bewerbenden.
Vor 3 Tagen
Jobbeschreibung

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  • To provide a high level of pre-sales and technical support to our DACH customer base
  • To support the European sales organisations on product demonstrations and evaluations at customers premises
  • To help existing channels with project design and dealing with specifications / quotations
  • To liaise with both Sales & European Technical departments to ensure product knowledge is fully up to date and awareness of all product deletions / end dates / new product dates to ensure up to date solutions are given to client at all times
  • To provide detailed, accurate and timely reporting on all pre-sales activities, product and customer issues
  • To support the incoming calls from distributors and channel customers
  • To follow up leads from CRM database or exhibitions
  • To follow up on marketing incentives or product promotions
  • To be a conduit between BDM and Technical support allowing a much more coordinated approach to customer interaction
  • To improve the management of our inbound calls
  • To follow up cold calls/new leads (new business generation) & pass qualified leads to Key Account Manager/BDM
  • To attend important project meetings with the European sales team
  • To provide on-site support at all levels
  • To manage loans (sample units)
  • Any other ad-hoc duties as deemed necessary by the Country Manager

Requirements:

  • A proven track record in a similar pre-sales role
  • Extensive experience within a CCTV pre-sales and technical environment
  • Full working knowledge of CCTV products specifically in relation to IP product range
  • Full working knowledge of Visio / Cad or equivalent schematic drawing programmes
  • An Engineering Degree Level Education would be advantageous
  • PC Literate - Intermediate & Advanced ‘Microsoft Office’ skills to include Excel & PowerPoint
  • Excellent verbal and written communications skills
  • A desire to make a positive impact on the market and brand recognition
  • Ability to work both on own initiative and as a team player
  • Ability to communicate on all levels in a clear and concise manner both verbally and written (electronically)
  • Ability to develop strong and lasting relationships with both internal colleagues and external customers & partners
  • Ability to demonstrate excellent ‘customer service’ approach
  • Ability to demonstrate independent thinking and good clear judgement
  • Ability to demonstrate motivation of teams to achieve targets
  • A team player – demonstrate success in team situations
  • Logical and well organised with exceptional attention to detail
  • Displays a pro-active approach and is a ‘solution finder’
  • Promotes ‘positive, solution finding’ focus to all areas of work
  • Self-motivated and able to work under own initiative
  • Proven time management, administration and presentation skills
  • Proven ability to plan workloads and meet tight deadlines set by both clients and colleagues
  • English Language essential plus at least the local European language
  • Clean Driving License

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Engineering and Sales
  • Industries

    Security and Investigations

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