Customer Support Specialist

We are Billie, the leading provider of Buy Now, Pay Later (BNPL) payment methods for businesses, offering B2B companies innovative digital payment services and modern checkout solutions. We aim to create a new standard for business payments and have made it our mission to simplify the purchasing experience for all businesses, serving as a tool for growth. Our solutions are based on proprietary, machine-learning-supported risk models, fully digitized processes, and a highly scalable tech platform. This positions us as a deep-tech company building financial products, not merely a tech company. We focus on building simple, elegant solutions with an emphasis on automation and scalability.

About the role :

Who we are looking for :

What we offer :

• Flexible work hours and trust in your ability to deliver, empowering you to take control of your work-life balance
• Hybrid working approach enabling a good balance between working from home and the office
• One of the best Virtual Shares Incentive Programs in the market, so that everyone at Billie is invested in our success
• Our “Catch a Ride with Billie” program, which provides discounted access to Berlin Public Transport (BVG)
• A yearly development budget to broaden your skills and horizons
• Free German group classes
• An English-speaking, multicultural team with more than 46 nationalities
• Great office space at Checkpoint Charlie with free gym access, barista coffee, drinks, and more

Billie offers you the opportunity to be part of one of the fastest-growing fintech startups in Europe, dedicated to innovating and creating new freedom for businesses of all sizes. Our extensive experience in B2B financing and payments positions us in a market eager for innovation and change, making this a fantastic opportunity to enter the most dynamic space in tech.

Join an international team of talented, passionate individuals where drive and merit matter. We work in nimble, cross-functional teams with open communication lines across the company. You’ll be surrounded by smart people from diverse backgrounds from whom you can learn and also share your knowledge.

Are you ready to join Billie?

Billie is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment in our workplace. By embracing talents and abilities of all kinds, we aim to boost motivation and team creativity. We do not discriminate based on race, religion, national origin, age, marital status, gender, political views, beliefs, sexual orientation, color, disability status, or any other demographic factors.