Senior ServiceNow Solution Consultant (f/m/d)

Senior ServiceNow Solution Consultant (f/m/d)

Join to apply for the Senior ServiceNow Solution Consultant (f/m/d) role at DXC Consulting & Engineering Services.

Job Description

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent, and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology.

Our company is dedicated to delivering ITSM best practices, methods, and tools. As a global strategic partner of ServiceNow for Continental Europe, we implement state-of-the-art ITIL solutions for medium and large organizations.

What The Position Offers You

Job scope/summary: To support our growth, we are looking for Solution Consultants who can bridge business requirements and technology implementations to deliver IT Service Management solutions across the DACH region. The Senior Solution Consultant is a core role in all our implementations, encompassing Business Subject Matter Expert and Solution Architect responsibilities.

Hiring location: Germany

Job Responsibilities:

• Lead solution implementation projects;
• Own the technical and business design of end-to-end solutions during implementation;
• Conduct design reviews and data quality assurance;
• Manage communication with external client teams during sales and post-sales phases;
• Lead and participate in RFPs and provide technical solution content;
• Audit existing client implementations and recommend enhancements.

What You Bring:

Educational and professional experience:

• 5+ years in IT or Customer support organizations;
• 1-3 years’ experience as a technical consultant or business analyst in ServiceNow implementation;
• Good understanding of SQL, Java, XML, and web technologies;
• 1+ years’ experience aligning business processes with ITIL best practices;
• Fluent in German and English; additional European languages are a plus;
• Willingness to travel within Europe.

Personal Skills:

• Effective communication skills;
• Result-driven and customer-focused;
• Professional presence and self-confidence to inspire trust;
• Ability to multitask across several accounts;
• Influencing, consulting, and business growth capabilities;
• Positive problem-solving attitude;
• Self-starter with leadership qualities and ability to work independently.

What We Offer:

• Comprehensive social benefits;
• Flexible working hours;
• Attractive salary package;
• Values-based culture making us a top employer globally;
• Equal opportunities, work-life balance, and development opportunities.

DXC Technology is committed to equal opportunity employment and does not discriminate based on race, religion, color, sex, age, disability, or sexual orientation. All hiring decisions are based on qualifications, skills, knowledge, experience, and business needs.

Thank you for considering this opportunity. If you believe you're a good fit, please apply. We look forward to learning more about you!

Beware of recruitment scams. DXC does not request payments or personal info through social media or email during recruitment.