Application Support Engineer

Head of Contract - Bristol at SR2 | Socially Responsible Recruitment | Certified B Corporation

Application Support Contract Role - Frankfurt

One of my clients based in Frankfurt are looking for 2x Application Support Analysts to join them on a 6 month contract ASAP! (possible 6 month extension)

Duties and Responsibilities:

• BAU / Triage – 1st / 2nd line support to ensure integrity and availability of supported applications for internal and external customers.
• Follow Procedures to resolve service desk tickets.
• Provide Audit and compliance information as requested.
• Provide Regulatory and Key reporting as required.
• Manage other ad-hoc tasks as and when requested by Management.
• Manage service desk requests to ensure SLA’s are met.
• Prepare system support documentation as required.
• Manage upgrades / patching to ensure supported software is in place.
• Team members are expected to work a 2 shift system 07:00 start time to cover start of day and 10:00 to provide cover until 18:00.
• Out of hours work will be required for some weekends and evenings for upgrades, project releases and production fixes.
• Minimum of 4 days at the office to begin with then flex after this.

Qualifications, Skills and Experience:

• Programming experience in C# (C-sharp) and .NET.
• Repsys support experience - Nice to have.
• Experience working in a medium-large sized company.
• SWIFT knowledge – Desirable.

Seniority level: Mid-Senior level

Employment type: Contract

Job function: Information Technology

Industries: Banking and Financial Services