Client Service Consultant (all genders)

Join to apply for the Client Service Consultant (all genders) role at Cocomore AG

Our Offer

• Exciting and varied projects with a major client relating to digital communication and transformation.
• The opportunity to gain and develop a wide range of professional knowledge by working with diverse stakeholders in an interdisciplinary team of strategists, data scientists and digital marketeers.
• Working at eye-level with great team spirit while having a performance-based environment.
• Great development opportunities through active support from your supervisor, as well as participation in workshops or coaching to expand your knowledge and soft skills.
• Our onboarding program will help you orient yourself better at the beginning, with a personal buddy at your side.
• Your work-life balance is important to us, which is why flexible working hours and home office options are standard.
• You benefit from employee discounts and other benefits at partner companies.

Your Tasks

• Provide strategic and conceptual consulting for a large client in digital marketing and transformation, focusing on digital strategy, CRM, and content marketing.
• Support the growth of existing customer business and assist in acquiring new projects.
• Serve as the client contact for digital communication topics, collaborating with colleagues from Strategy/Planning, Data Science, SEA/SEO, Editorial, and Creation.
• Act as the central interface between clients and internal units, creating briefings, coordinating teams, and managing costs and budgets.
• Manage operational processes on client projects and handle project organization and management as the main contact.
• Stay updated on current trends in the digital market to proactively propose new ideas and innovations.

Your Profile

• Experience in digital marketing agencies (professional or internships).
• Good university degree in marketing, business administration, communication sciences, or a related field.
• Enjoy bringing people together and bridging stakeholder gaps.
• Enjoy engaging with clients and providing advice.
• Knowledge in CRM, digital strategy, social media, SEO/SEA; experience managing consulting projects in these areas.
• Strong organizational skills and structured work approach.
• Proficient in Excel and Office.
• Hands-on, solution-oriented mindset.
• Fluent in German and English (C1-C2), spoken and written.
• French/Spanish skills are a plus.

What Happens After You Apply?

• You will receive an email confirming receipt of your documents.
• Our recruitment team will review your experience for suitability.
• If suitable, you will be invited for an online interview.

Work Preferences

Tell us your preferred working arrangement—office, remote, full-time, part-time, or a mix. We will do our best to accommodate!

About Us

Cocomore is a digital agency serving international clients like EssilorLuxottica, GroupeSEB, Nestlé, Procter & Gamble, and Samsung. We also incubate digital start-ups, with sales to Deutsche Telekom, Axel Springer, and Pro7Sat1. Our team of 180 professionals is based across Europe, notably in Barcelona, Berlin, Frankfurt, Hamburg, and Seville. We value human, entrepreneurial, and creative collaboration.

Our diversity, equality, and inclusiveness statement can be viewed at: https://www.cocomore.com/diversity-statement.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing
• Industries: Software Development