Product Assurance Officer and Quality Assurance (m/f/d) | Munich, Germany

Product Assurance Officer and Quality Assurance (m/f/d) | Munich, Germany

Permanent employee, Full-time · Munich SPO

Tasks and Responsibilities:

The Spaceopal (SPO) Product Assurance (PA) Officer is a member of the SPO Product Assurance and Quality Team. The PA Officer is involved in defining, designing, engineering, and executing all Product Assurance activities. Key responsibilities include:

• Planning, implementing, and managing Product Assurance/Quality Assurance activities across all Galileo project FOC phases.
• Monitoring and managing subcontractors' product assurance, quality, and safety duties.
• Developing and ensuring delivery of Product Assurance and Safety concepts and plans for the Galileo FOC phase.
• Setting up and managing a Non-Conformance control program.
• Overseeing RAMS tasks and reviewing system-level RAMS analyses.
• Managing Observation/Anomaly/Non-Conformances using Galileo tools such as SDT, ARTS, and NCTS.
• Participating in operations preparation, validation activities, progress meetings, and program reviews.
• Coordinating, preparing, and moderating ARBs and MRBs.
• Supporting CCBs from a Product Assurance & Quality perspective.
• Coordinating internal and external project quality audits.
• Contributing to Safety Management plans and manuals for Galileo FOC.
• Managing software PA programs and related tasks.
• Providing customer interface support on quality, product assurance, and safety aspects when required.
• Reporting and supporting audits at the project and company levels.

Quality Assurance:

• Coordinating internal audits per the Internal Audit Plan.
• Supporting project risk management through critical PA items identification.
• Monitoring safety-critical items and contributing to surveillance audits (e.g., ISO 9001).
• Managing RAMS processes and conducting subcontractor audits as per GSOp Audit Plan.
• Updating and improving QMS manuals, procedures, and templates.
• Providing QMS training and supporting supplier evaluations.

Required Qualifications and Experience:

University degree in Engineering, Physics, Computer Science, Telecommunications, or Electronics. Experience in space or defense programs, especially with Galileo, is preferred. The candidate should have:

• Proven experience in Product Assurance and Quality Assurance, especially in satellite operations.
• Knowledge of Galileo-specific accreditation processes.
• Experience in auditing, subcontractor audits, and familiarity with ESA-ECSS-Q standards.
• Understanding of Galileo system status and deployment.
• Experience with ESA Standards tools (ARTS, NCTS) and managing anomaly reports.
• Knowledge of Quality Management Systems and standards.

The role also requires:

• Strong problem-solving and quick decision-making skills.
• Ability to work in an intercultural, distributed environment.
• Excellent communication skills in English; Italian and/or German are a plus.
• Proficiency with MS Office and related tools.

Work Location:

Headquarters in Munich, Germany, with periodic travel to Oberpfaffenhofen (GCC-D) and Fucino (GCC-I). Participation in meetings at these and other European locations is expected.

• 30 days annual leave
• Flexible working hours and mobile office options
• Employer-supported pension scheme and job ticket
• Canteen, coffee & fruit services
• Development and training opportunities
• Team events and an international, dynamic environment