Platform Engineer Voice Services (f / m / d)

E.ON Digital Technology GmbH | Permanent | Full time

You have a passion for technology and want to make the world a greener place?

Then become a playmaker and join our team as Platform Engineer Voice Services (f/m/d) at E.ON Digital Technology.

We play a key role in shaping the energy transition by leading E.ON's digital transformation across Europe. We explore new paths by developing ideas, breaking new ground, making visions reality, and bringing new technologies to life. We deliver sustainable technology solutions because...

• it's on us to make new energy work!

The Team - your impact

Our team ensures that facilities become E.ON offices with network infrastructure, meeting room technology, and printers.

We also provide E.ON's central telephony infrastructure. In your role, you support E.ON business colleagues in understanding E.ON's telephony and call center solutions.

Record their requirements and further develop the infrastructure. You are in close contact with our colleagues and help them to use our solutions in the best possible way.

Your Role - meaningful & rewarding

• Assist the Product Owner in the strategic management and development of Unified Communication and Collaboration Services.
• Collaborate on the design and development of business concepts for the new Cisco Webex Contact Center platform.
• Evolve and optimize the Cisco Webex Calling platform.
• Implement modern cloud platform solutions such as Microsoft Azure Cloud to meet business needs.
• Provision and management of Voice Gateway / SBC solutions (Cisco UBE, AudioCodes, Ribbon).
• Expert support (2nd & 3rd level) for the Cisco Call Center IT platform to ensure system stability and performance.
• Management and monitoring of external suppliers and service providers for unified communication solutions.

Your Profile - authentic & open-minded

• University degree in computer science, business informatics, or comparable
• Several years of professional and practical experience in audio & video conferencing, fixed network systems, with good analytical skills and solution-oriented thinking
• Demonstrated long-term professional experience with Cisco UC and call center software products, with a minimum certification of Cisco CCNP; CCIE-level certification and Webex vendor certifications are advantageous
• Proven expertise in Azure Cloud architecture, focusing on designing and implementing IT network infrastructure for voice components such as SBC, servers, and databases
• A minimum certification of Azure Administrator Associate is required; Azure Solutions Architect Expert certification is highly desirable
• Very good English and German skills in writing and speaking
• Willingness to travel and work in an international environment

Our Benefits - smart & useful

• Enjoy flexibility: Combine working from the office and home, with options for workation up to 20 days/year within Europe.
• Advance your development: Engage in on-the-job learning, training, and knowledge exchange to grow professionally and personally.
• Get connected: Participate in Digital Empowerment Communities for collaboration and networking.
• Recharge your battery: 30 days paid vacation, plus Christmas and New Year's Eve off. Options to exchange salary parts for more vacation or take a sabbatical.
• Elevate your mobility: Car and bike leasing, subsidized Deutschland-Ticket, and more.
• Think ahead: Company pension scheme and comprehensive insurance packages for your future.
• And more benefits to be discussed during the hiring process.

For further information, please contact the Talent Acquisition Team at [email protected].

Please note, for data protection reasons, we only accept applications via our portal. Applications sent by email or post cannot be considered.

What you need to know:

• Contract type: Permanent
• Working time: Full time
• Company: E.ON Digital Technology GmbH
• Function area: IT Infrastructure & Services