IT SUPPORT STAFF (M/F/D)

IT Support Engineer

As an IT Support Engineer, you will deal with system failures and configuration requests from customers for our product KIX.

You will proactively support our customers by checking error messages and performing regular system maintenance and operating system updates.

In addition to importing new KIX versions, you will be a competent contact person for the community in the KIX forum and offer help for self-help.

You have a technical education and a good understanding of IT. Reading and understanding code is no challenge for you, and you have experience working with Linux and/or ticket systems.

You are fluent in German, have a basic knowledge of English, and enjoy communicating technical knowledge and advising customers.

You want to be part of something big and contribute to a product you can identify with.

We offer a varied job with plenty of scope for creativity, where you can put your ideas into practice.

Benefits include comprehensive training in our products, individual further training measures to keep your knowledge up to date, a secure job, flexible working hours with the option of working from home, and a good work-life balance.

Join a team with short distances, flat hierarchies, and a modern, well-equipped office designed for optimal working conditions. Enjoy an open corporate culture and friendly colleagues who are already waiting for you at the next team event.