Full-time Back Office Representative with Arabic (m/f/d)

Full-time Back Office Representative with Arabic (m/f/d), Dortmund

Client:

TELUS International

Location:

Dortmund, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

aab048c33b1b

Job Views:

1

Posted:

09.05.2025

Expiry Date:

23.06.2025

Job Description:

Support Positions - Back-office support only

Work Style: On Site

Are you looking to develop your career and take on larger responsibilities in an exciting environment and a dynamically growing company?

Then join our team and help us ensure excellent service standards while making a difference in the world!

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Relocation support within Germany for full-time employees (subject to written agreement during hiring)
• Work in a dynamic, multicultural team with flat hierarchies and a first-name workplace culture
• Opportunities for advancement in our internationally growing company
• Great office location in the city center of Essen
• Positive international working environment
• Fun activities such as PlayStation, table tennis, and more
• Leisure areas and activities like yoga or guided meditation
• Office benefits including regular fruit deliveries and free drinks
• Employee referral bonus programs
• Diverse responsibilities and schedule flexibility

Overview of tasks:

• Provide online back-office support for specific cases
• Achieve and maintain quality standards

We are looking for:

• Fluent in Arabic (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability for up to 4 weeks of full-time training
• Affinity with back office services
• Reliable, efficient, and goal-oriented work approach

Join our team and apply now! Our recruiting team is happy to answer your questions. We offer a digitized application process with virtual interviews.

About us: Founded in 1998, TELUS International is committed to excellent customer service. In 2020, we became part of TELUS Digital, with over 70,000 team members providing customer service in more than 50 languages for global partners.

EEO Statement

At TELUS Digital, we promote diversity and inclusion. Employment decisions are based on qualifications, merit, and performance, regardless of personal characteristics.

Please note: If you do not hold a passport for the country of the vacancy, a work permit may be required. Check our Blog for more info.

Applications should be submitted via the 'Apply now' button. Do not provide bank or payment details during application.