Supplier Quality Manager

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Lovehoney Group is the world’s leading sexual wellbeing company. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a smooth online shopping experience. Lovehoney employs over 900 diverse and driven people across 9 offices worldwide, celebrating talents in engineering, industrial design, sales, and marketing.

We are proud to be a company that challenges expectations and stereotypes while positively impacting our customers’ lives. We are currently recruiting a Supplier Quality Manager to drive high performance across Lovehoney Group. Partnering with the Head of Quality & Compliance, you will develop and maintain supplier qualification and improvement processes, mainly in China. This role involves close collaboration with the product development team and suppliers to improve product quality standards and the overall company quality culture. Travel to China 1-2 times per year is required.

What you will do

1. Championing Supplier Quality: Manage all aspects of supplier quality, setting high standards for excellence.
2. Process Innovation: Develop and uphold robust supplier quality processes to exceed standards.
3. Team Leadership: Mentor the supplier quality management coordinator and foster continuous improvement.
4. Onboarding Excellence: Lead onboarding of new suppliers, ensuring seamless integration aligned with our values and quality benchmarks.
5. Audit Mastery: Oversee supplier audits, ensuring compliance and quality are maintained.

What you should bring

• Tech Savvy: Proficiency in Excel and Word; Power BI skills are a plus.
• Quality Expertise: Experience in product quality and quality management systems.
• Database Mastery: Skilled in using various databases.
• Communication Maestro: Excellent verbal and written English communication skills.
• Analytical Wizardry: Strong analytical skills for problem-solving and strategic planning.

What we can offer you

• A welcoming workplace with drinks, snacks, and friendly colleagues, plus benefits for an unforgettable experience.
• Fun team-building events like dinners, barbecues, and games to foster community.
• Discount Shopping Portal with exclusive discounts at retailers, hotels, and service providers via Perks at Work.
• A hybrid work model offering flexibility, with three days in-office per week.
• 25 holiday days annually, plus an extra day for each year with Lovehoney.

Lovehoney Group is an equal opportunities employer. We evaluate all qualified candidates based on skills, regardless of age, disability, gender, race, religion, sex, or sexual orientation. If you need accommodations during the interview process, inform your Talent Acquisition Specialist for support.

We use AI for screening interviews and note-taking, prioritizing transparency and candidate preferences. You may opt out of AI features while still being fairly considered.

Our current hybrid work model supports both in-office and remote work (3 days/week in-office). If you're interested in joining us, please visit our Lovehoney careers page to apply. Our privacy policy is available here.