Business Process Consultant (f/m/d) for User Experience

Business Process Consultant (f/m/d) for User Experience

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

YOUR FUTURE ROLE

Join our "Premium Hub - Center of Expertise (CoE)" team and play a crucial role in shaping the future of innovation and digital transformation for top SAP clients. Our mission is to serve as trusted advisors, focusing on the technical planning of SAP solutions and enhancing the user experience through SAP Fiori.

If you are keen on engaging in diverse and balanced activities with direct interaction with customers, whether remotely or on-site, and wish to collaborate with teams worldwide, we have the perfect opportunity for you.

We offer a position that allows you to serve as a business process consultant for Premium Engagement service delivery in the following areas:

1. As a User Experience expert, you will guide customers through technical, methodological, and functional UX topics during their SAP software implementation. You will also lead the efficient transformation of role concepts, including the integration of SAP Fiori for our clients.
2. As a specialist in business transformation, you will leverage SAP Signavio alongside a “Suite first” solution landscape and the integrated toolchain to facilitate successful transformations.
3. As part of our collaborative team, you will work closely with experts from various SAP departments to provide comprehensive support and guidance for our customers throughout their journey.

YOUR PROFILE

1. A university degree (Bachelor's, Master's, or PhD) in computer science, physics, mathematics, engineering, or a related field.
2. At least 2 years of professional experience around UX or business transformation with SAP Signavio.
3. A strong customer-centric approach with a dedication to quality.
4. Excellent communication skills, characterized by a constructive and transparent style, suitable for both team interactions and customer-facing roles. Proficiency in German and English is required.
5. Exceptional analytical and logical abilities, coupled with the capacity to swiftly grasp and master innovative technologies.
6. Basic programming skills and experience in at least one programming language.
7. A passion for keeping up-to-date with the rapidly evolving IT landscape and technologies, and the confidence to propose innovative methods to enhance customer success.

ABOUT THE TEAM

Our dynamic and diverse team within the Customer Services & Delivery organization, "Premium Hub - CoE," serves as trusted advisors to our largest clients, guiding them through the entire lifecycle of SAP software to help them fully realize the advantages of digital transformation.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.